Have you ever seen a leader totally lose it? And by lose it I mean expressing their frustration or disappointment with an outburst with voice raising, a battery of questions or a pounding on the desk. Was it you? Leaders typically have a high level of care and passion about the work of their department but when things go wrong their passion can turn into a display of anger. Though the outburst may be intended to drive actions that will fix the problem, it can often have the opposite effect where a team ends up focused managing the leader’s emotion rather than managing the problem.

This week Kim and Pepper discuss the causes and effects of emotional outbursts at work. They provide a 3-step approach for leaders who want to gain a deeper understanding of their emotional triggers so they can communicate more effectively when their team has missed the mark.

How are you good are you at managing your emotions at work? Share your story with us at HeyThere@ExtraShotOfLeadership.com

How sharp are your coaching skills? Are you providing all the answers, or do you take the time to help your employees reach their own conclusions? Great coaching conversations are extremely valuable for employee growth and performance. The good news is coaching is a leadership skill that can be developed and sharpened. With a few tweaks, a little extra time, and the right questions, leaders can enhance their coaching conversations to add deeper meaning to an employee’s development.

This week Kim and Pepper discuss the steps Pepper has taken to improve her coaching skills over the last year. Pepper shares the importance of having the right having the mindset as well as some tips on asking questions that can help leaders become a more powerful coach and build deeper relationships at work.

How are you maximizing your coaching conversations? Share with us at HeyThere@ExtraShotOfLeadership.com

Are your team members stressed, are they focused, are they ok? How do you know? With the workplace playing a central role in many people’s lives, it is important for team members to feel connected and supported by their leaders. So how do leaders balance building relationships with getting all the work done? Are they two separate things or do better relationships actually help get the work done?

This week Kim and Pepper discuss their thoughts on building relationships at work and open up about their hunger for deeper conversations. They each provide a few tips on getting the conversations started then share how these conversations and strong relationships help them to manage and guide the work.

Are your relationships with your team members helping or hurting your leadership? Share with us at HeyThere@ExtraShotOfLeadership.com