Information Technology Governance

A new edition of the number one book in the human computer interaction field! This book seeks to chart the technology-fueled changes taking place in the field of corporate governance and describes the impact these changes are having on boards and the enterprises they govern. It also describes what the future could look like once companies truly embrace the power of technology to change governance. Additionally, this book will provide a set of "suggested action steps" for companies and their boards focused on ways they can leverage technology tools to enhance governance immediately. 

We’re often told that disinformation is everywhere and that it’s endangering our democracy. But what if the war on disinformation itself is really just a weapon to squash any and all legitimate dissent? This program is read by the author. The Information State is an incisive examination of...

Integrating and managing the services of multiple third-party IT service providers is becoming increasingly popular, but there is no formal best-practice guidance for service integration and management (SIAM). This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment.

Created for IT service managers, consultants, and other practitioners in IT governance, risk management, and compliance, this practical book discusses all the key concepts of COBIT® 5 and explains how to direct the governance of enterprise IT (GEIT) using the COBIT®5 framework. Drawing on more than 30 years of experience in the IT sector, the author explains the main frameworks and standards supporting GEIT, discusses the ideas of enterprise and governance, and describes the path from corporate governance to the governance of enterprise IT.