Showing results by narrator "John Brandt" in All Categories
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Nincompoopery
- Why Your Customers Hate You - and How to Fix It
- By: John R. Brandt
- Narrated by: John R. Brandt
- Length: 4 hrs and 13 mins
- Unabridged
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Overall5 out of 5 stars 1
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Performance5 out of 5 stars 1
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Story5 out of 5 stars 1
Find and kill the corporate stupidity that drives customers crazy. CEO and award-winning business writer John R. Brandt offers concrete examples of how any organization - large or small, and regardless of industry - can innovate in ways that delight customers and attract top-level talent. Nincompoopery - terrible customer service, idiotic business processes, and soul-crushing management practices - surrounds all of us. We lose time, patience, and profits as stuck-in-the-past organizations actively prevent us (and our customers) from getting the value we (and they) deserve.
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Nincompoopery
- Why Your Customers Hate You - and How to Fix It
- Narrated by: John R. Brandt
- Length: 4 hrs and 13 mins
- Release date: 16-07-2019
- Language: English
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Non-member price: $17.00 or 1 Credit
Sale price: $17.00 or 1 Credit
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