Showing results by narrator "Jim Bond" in All Categories

Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle. But do your customers really want a "relationship" with your company's customer service department, or do they simply want to purchase your products or services so they can put them to use?

After his father's untimely death sends 15-year-old Ryan McIntyre into an emotional tailspin, his mother enrolls him in St. Isaac's Catholic boarding school, hoping the venerable institution, with its reputation for transforming wayward teens, can work its magic on her son. But troubles are not unknown even at St. Isaac.

Whether it's at home or at work, so much of our lives involves negotiating to get what we want. From negotiating a higher salary, to lowering costs from suppliers, to hammering out a new contract with a major customer, or even deciding where to go on vacation, the only way to consistently arrive at successful conclusions is to master the art of negotiation.

Everyone makes resolutions - for New Year's, for big birthdays, for new school years. In fact, most of us are so good at resolutions that we make the same ones year after year. They can be life-changing or really quite simple. Here are real stories from real people about their year-round resolutions to do with less. simplify and find new meaning in their lives, improve personal relationships, find more time for what's important, and many more practical, heartwarming, and humorous resolutions.

Chicken Soup for the Soul: My Resolution gives you great stories with practical ideas for today's times – for your mind, your body, and your wallet! Everyone makes resolutions – for New Year’s, for big birthdays, for new school years. In fact, most of us are so good at resolutions that we make the same ones year after year. They can be life-changing or really quite simple. Listen to real stories from real people about their year-round resolutions.

Here are 30 inspirational stories about words that changed lives, health challenges, and making every day special. The stories in Chicken Soup for the Soul: Think Positive will encourage listeners to stay upbeat, because there's always a brighter way to look at life. This book continues Chicken Soup for the Soul's focus on inspiration and hope, reminding us that each day holds something to be thankful for.

In today's hectic work environment, the chances are that you have way too much to do and too little time to get it done. No matter how accomplished and capable you are, achieving your goals can seem almost insurmountable. Why is it that some people consistently seem to get more done than others? The answer is that they know how to set specific, achievable goals for themselves...and then follow through on them.

Why is it that some people consistently seem to get more done than others? The answer is that they know how to set specific, achievable goals for themselves - and then follow through on them. This revised and updated edition of Goal Setting gives listeners powerful techniques they can use to set a goal, make a plan, and acquire the resources and power necessary to achieve their objectives.

Everything you do in life involves some sort of negotiation. You negotiate with your boss over your salary...with your coworkers over where to hold a meeting...and even with your family about where to take a vacation. When you buy a car, sell an idea, or solve any problems that involve others, your ability to negotiate is the key factor to getting what you want, and what you deserve. How to Become a Better Negotiator shows you the five basic steps of negotiation, how to avoid negotiation pitfalls and arrive at a successful conclusion.

Everyone makes resolutions - for New Year’s, for big birthdays, for new school years. In fact, most of us are so good at resolutions that we make the same ones year after year. This audiobook is an uplifting look at those resolutions. Why did we make them? How did they turn out? What did we learn? The stories included feature people who learned to be proud of who they are, what they achieved, and what they know they can achieve going forward.

Apple insider Joe Hutsko offers a ringside seat to the struggle for control of America's most innovative computer company. Meet Peter Jones: brilliant, mercurial, he literally invented the personal computer. And Matthew Locke: quintessential company man and marketing genius. Both are determined to control Via Computers, the company Jones began in his garage, forged out of vision and chutzpah, and - some say - is dangerously close to destroying.

Set in present-day Washington, where power and ambition have attained new levels of insanity, The General reaches back in time to peel the layers of evil from a brilliantly concealed episode of treachery, death, and deception during the Vietnam era.

Chicken Soup for the Soul: My Resolution gives you great stories with practical ideas for today's times – for your mind, your body, and your wallet! Everyone makes resolutions – for New Year’s, for big birthdays, for new school years. In fact, most of us are so good at resolutions that we make the same ones year after year. They can be life-changing or really quite simple. Listen to real stories from real people about their year-round resolutions.

Artists, scientists, and entrepreneurs thrive on their ability to be creative. New wealth flows to those who successfully introduce new ideas. While organizations claim to value creativity, they are often at a loss when attempting to conjure up novel ideas. Using the techniques outlined in this audiobook, innovators can draw on the "Eureka moment" again and again.

America’s founders risked their lives to give us a republic — and dared us to keep it. But for more than a century, an insidious force has done its worst to rip the republic asunder: a movement of elites, academes, and politicians bent on reshaping the nation in the image of Marx, Rousseau, and — somewhat comically — Mussolini. The good news for the United States? Despite its appearance, the movement, Liberalism, is by all rights dead.

Find out what's behind the latest political sex scandals in "Sex, Lies, and Hush Money", learn about how "Atheists Do It Better" and find out "Why Lying About Monogamy Matters". From an insider look at being gay in the military pre-DADT and an impassioned defense of circumcision to a dating site for people with STDs, nuanced explorations of teen sex laws, prostitution, sex at 66, SlutWalks, female orgasm workshops, and more,

"Slow Birds" tells the story of a strangely idyllic world that is plagued by mysterious invaders. Dubbed slow birds, because the cylindrical objects fly at the rate of only a few feet per minute, the artifacts are a complete mystery. Jason Babbidge's life is inexorably changed and linked to the slow birds when his brother, Daniel, climbs aboard a slowbird shortly before it disappears into the unknown.

Gary Paulsen was one of the kids who slipped through the cracks, until art and dogs saved him. So are Jake, Jojo, and Jamie, all 12-year-olds who, like Gary Paulsen, had to grow up too fast. Gary Paulsen’s three poignant novellas add up to an unforgettable book.

Here are 21 inspirational stories about role models and counting your blessings. The stories in Chicken Soup for the Soul: Think Positive will encourage listeners to stay upbeat, because there's always a brighter way to look at life. This book continues Chicken Soup for the Soul's focus on inspiration and hope, reminding us that each day holds something to be thankful for.

Throughout his life, three-time Indianapolis 500 winner Bobby Unser has approached his racing career and personal life the same way - with a relentless drive to succeed. Talk to him today and he'll tell you, "I never really retired from racing, I just retired from what I was racing." This philosophy has allowed him to achieve success in business and in life, and it can help you do the same.