Showing results by narrator "Steven Brand" in All Categories

In this “gritty, heart-pounding” (John Gwynne) conclusion to the New York Times bestselling fantasy trilogy, The Covenant of Steel, Alwyn must make a difficult decide between his heart and his morals as he prepares for his final battle. It’s been a long journey for Alwyn Scribe. Born a...

If you haven’t integrated customer expectations into your risk management program, you’re exposed, even if you’ve done nothing wrong. Quality risk management is an innovative approach to managing risk that combines elements of traditional risk management with quality management to reveal the full range of potential losses facing organizations today. No Complaints, No Lawsuits distills this approach into 11 guiding principles that can ensure that your risk management program is ready to meet today’s demands.