Showing results by author "Maureen" in All Categories

Few management ideas have spread so far and so wide as the Net Promoter System (NPS). Created by author and loyalty guru Fred Reichheld, companies across the spectrum have adopted it - from industrial giants such as Mercedes-Benz and Cummins Engine to Silicon Valley sweethearts such as Apple and Google to digital innovators like Warby Parker and Peloton.

For Josie Flynn, the war was just the start of a journey that began in heartbreak when she was sent to live with her aunt and uncle. But the dark shadow that her uncle cast over her life is lightened by the bubbly Lily, who lives along the street and becomes her life-long friend. But Josie has itchy feet, and it is in New York that she falls in love with Jack Coltrane.

In a world that glorifies alcohol—from signature cocktails to craft beer—helping a loved one with a drinking problem feels like a losing battle. You’ve begged, bargained, and demanded they stop, only to see consumption ramp up and your relationship break down. This approach enforces a vicious cycle of confrontation, shame, and more drinking. Author and filmmaker Maureen Palmer has been there, and she’s found a better way.

The fire wasn’t Marlowe Wexler’s fault. Dates should be hot, but not hot enough to warrant literal firefighters. Akilah, the girl Marlowe has been in love with for years, will never go out with her again. No one dates an accidental arsonist. With her house-sitting career up in flames, it seems the universe owes Marlowe a new summer job, and that’s how she ends up at Morning House, a mansion built on an island in the 1920s and abandoned shortly thereafter. It’s easy enough, giving tours. Low risk of fire. High chance of getting bored talking about stained glass and nut cutlets and Prohibition.

Spirit Medium Maureen Hancock explores all things soul and spirit related. She goes "Beyond" to help you understand death, grief, past lives, near death experiences, mediumship, cold case work, & more!

Parenting is hard. Period. Parenting a high-functioning autistic child can be twice as challenging. Take it from a mom who knows and has stood in your shoes. Dealing with tantrums, meltdowns, self-regulation, and social and emotional barriers are all part and parcel of your life now, and you don’t want to be the parent that is unprepared.

At the age of 19, Kitty McCarthy has decided she is going to live a life less ordinary. What she does know is that she doesn't want to get married and raise children in Liverpool like her sisters.

It is the heady 60s in Liverpool, and the Flowers, the Baileys, and the McDowds are three very different families bound together by music. The children are determined to be part of the glamour that surrounds the city, so when Sean, Lachlan, and Max form The Merseysiders and Jeannie and Rita become part of The Flower Girls, they put their hearts and souls into achieving success.

Victoria Macara is 27 and lives alone in the old house on the corner that was once home to the family removal business. When the land is sold, she finds herself surrounded by a small estate of new properties called Victoria Square. The newcomers who move in around her bring with them their own dramas.

A violinist sees a scarlet form when he plays a certain note; a rock star sees waves of blue and green as he composes a ballad; an actress tastes cake when she utters the word "table." Described by some as a superpower this mingling of the senses is called "synesthesia," and the people who possess this amazing gift are called "synesthetes." What happens when a journalist turns her lens on a mystery happening in her own life? Maureen Seaberg did just that and lived for a year exploring her synesthesia.

At the end of Maureen Johnson's New York Times bestselling novel, The Madness Underneath, Rory, Callum and Boo are reeling from the sudden and tragic death of their friend and squad leader, Stephen. The Shadow Cabinet picks up where listeners left off, and now Rory is convinced there must be a way to bring Stephen back. Meanwhile, new dangers arise: Rory's classmate Charlotte is missing, and Jane and her nefarious organization are clearly planning something big.

All three girls come from the same small country town. Katrina, privileged, beautiful, and sophisticated, is the daughter of a wealthy medical family; Carmel, from a struggling farming family is overweight and inhibited, but has a gift for music, and Jude, a medical student, is the daughter of a Chilean doctor who was murdered when she was two.

After her near-fatal run-in with the Jack the Ripper copycat, Rory Deveaux has been living in Bristol under the close watch of her parents. So when her therapist suddenly suggests she return to Wexford, Rory jumps at the chance to get back to her friends. But Rory’s brush with the Ripper touched her more than she thought possible: She’s become a human terminus, with the power to eliminate ghosts on contact. She soon finds out that the Shades - the city’s secret ghost-fighting police - are responsible for her return. The Ripper may be gone, but now there is a string of new inexplicable deaths threatening London.

Pearl Street, Liverpool, Christmas 1942. Despite the drama and tragedy of the War, the street’s spirit and friendship in adversity binds them together. Since her husband was injured, Eileen has worried about the growing distance between them. Lena Newton longs for a baby but with her husband posted in the Navy, it's looking unlikely. And Kitty has hidden away since she discovered her lover was married, too ashamed to return in disgrace with her baby.

The First World War is almost over when nurse Olivia Jones meets dashing American soldier, Tom O'Hagan, and they propose to marry. But Tom is dead by the time Olivia finds herself pregnant. Just hours old, their daughter Ruby is brutally removed from Olivia by her disgusted father and secretly taken to be raised in a convent in north Wales. At fourteen, Ruby is beautiful, intelligent and wilful - and delighted to be chosen by the wealthy Emily Dangerfield, who lives in a grand house near Liverpool, as a companion.

Christine Morris has been sent to Edinburgh to attend a conference on the latest in police methodology. There she is tracked down by the Northern Constabulary, Stornoway, Outer Hebrides, who inform her that her estranged mother has been involved in a vehicular homicide and has gone missing. Reluctantly, Christine agrees to fly up to Stornoway, where her mother was last seen. Her arrival is followed by the suspicious death of one of the islanders.

Suffering from the complications of syphilis toward the end of his life, Édouard Manet begins to jot down his daily impressions, reflections, and memories in a notebook. He travels for healing respites in the French countryside and finds inspiration in nature-a cloud of dragonflies, peonies blanketed by the morning dew. Back in Paris, the artist holds court in his studio and meets a mysterious muse, Suzon. Entranced by Suzon's cool blue eyes, he decides to paint his final masterpiece, "A Bar at the Folies-Bergere", life-sized - and wagers his health to complete it.

From Washington to Kennebunkport to Texas to old Europe and new Europe during the past two decades, Maureen Dowd has trained her binoculars on the Bush dynasty, putting them, as both 41 and 43 have complained to her, "on the couch". Here she wittily dissects the Oedipal loop-de-loop between father and son and the Orwellian logic of the rush to war in Iraq.

Eleven women went missing over the spring and summer of 1988 in New Bedford, Massachusetts, an old fishing port known as the Whaling City, where Moby Dick, Frederick Douglass, textile mills, and heroin-dealing represent just a few of the many threads in the community's diverse fabric. In Shallow Graves, investigative reporter Maureen Boyle tells the story of a case that has haunted New England for 30 years.

In the cold Toronto winter of 1895, the naked body of a servant girl is found frozen in a deserted laneway. The young victim was pregnant when she died. Detective William Murdoch soon discovers that many of those connected with the girl's life have secrets to hide. Was her death on attempt to cover up a scandal in one of the city's influential families?