Showing results by narrator "Anna Crowe" in All Categories

In nearly every industry, smart machines are replacing human labor. It's not just factory jobs - automated technologies are handling people's investments, diagnosing illnesses, and analyzing written documents. If we humans are going to endure, Edward Hess and Katherine Ludwig say we're going to need a dose of humility. We need to be humble enough to let go of the idea that "smart" means knowing the most, using that information quickest, and making the fewest mistakes. Smart machines will always be better than we are at those things.

In this updated edition of Dare to Serve, former Popeyes CEO Cheryl Bachelder shows that leading by serving is a rigorous and tough-minded approach that yields the best results. The second edition of this best-selling book includes Bachelder's post-Popeyes observations and new examples of how you can switch your leadership from self to serve. Ever engaging and inspirational, Bachelder takes you firsthand through the transformation of Popeyes and shows how anyone at any level can become a Dare-to-Serve leader.

The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.

Do you fear you'll never write a book because you don't have the time? Let me guess - you're a writer, but so far, the book you know will be a big hit is stuck inside your head because you simply don't have the time to sit down and write it. You've probably been told that it takes years to write a quality book, but I'm here to tell you that's just not true. It's possible to write a quality book in two months - writing only on the weekends - using my realistic step-by-step plan.

After recovering from amnesia five years ago, Jessica Mack never told anyone she had started hearing voices from the spirit world. Now, forced to use her “gift” to help find missing four-year-old Ethan Starkey, she can no longer ignore the voices. Time is running out for little Ethan as Jessica, and Sage Boles, a man with a mysterious past, are guided by the voices to a séance, where they hope to get clues to the child’s whereabouts.

Nearly everyone who cares about dogs or cats knows that they have a sense of self that renders them unique. Yet traditional science and philosophy declare such feelings irrational and anthropomorphic. Animals, they say, have only the crudest form of thought and no sense of self at all. Leslie Irvine's If You Tame Me challenges these entrenched views by demonstrating that our experience of animals and their behavior tell a different story.

Upon the death of her husband of 23 years, American-born Lori found herself living alone on the edge of a volcanic crater lake in El Salvador in contact with the spirits of hundreds of Mayans trapped beneath the waters waiting to be set free by her. In the throes of a full-blown mental crisis, she went from hospital ER to locked ward, to a daring adventure in the jungles of Colombia, where a team of local brujos helped her complete her transition into the role she currently plays as a healer and spiritual counselor.

Niccolò Machiavelli famously wrote, "There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success than to take the lead in the introduction of a new order of things." That's what this book is about - innovation far more audacious than a new way to find a restaurant or a smart phone you can wear on your wrist. Harvard professor Amy Edmondson and journalist Susan Salter Reynolds explore how to bring into being systems that transform human experience and make the world more livable and sustainable.

The digital age will raise the question of how we humans will stay relevant in the workplace. To stay relevant, we have to be able to excel cognitively, behaviorally, and emotionally in ways that technology can’t. Professor Ed Hess believes that requires us to become hyper-learners: continuously learning, unlearning, and relearning at the speed of change.

It's pure myth that women need to be more aggressive to succeed. Since the time when Sheryl Sandberg's Lean In was first published in 2013, one thing has become strikingly clear: leaning in simply isn't enough to turn the tide. To the contrary, studies show that imitating male behavior doesn't translate to professional advancement for women. The distinctive missing link is influence. The Influence Effect focuses on building influence that will enable women to gain traction in their careers and to achieve the advancement they deserve.

The clock is ticking as a forensic handwriting expert and a LAPD detective race to uncover the truth behind a mysterious suicide note. With powerful enemies and a brutal attempt on her life, Claudia Rose must confront a desperate enemy in order to survive. As motives for murder pile up, can Claudia and Joel Jovanic, find the killer before it’s too late?

In the dead of winter, handwriting expert Claudia Rose journeys to Maine to retrieve a manuscript about convicted female serial killer, Roxanne Becker. The manuscript, written by Professor Madeleine Maynard, who was, herself, brutally murdered, exposes a shocking secret: explosive research about a group of mentally unstable grad students selected for a special project and dubbed “Maynard’s Maniacs”. Was Madeleine conducting research that was at best, unprofessional - and at worst, downright harmful and potentially dangerous? Could that unorthodox research have turned deadly?

A Word Is Not A Sparrow is a diverse anthology of stories set amid Russian repression through the centuries; personal narrator testimony about the impact in America of immigrant grandparents from Ukraine and elsewhere; powerful fables and allegories that deliver universal messages about displacement, migration, and human connection; and classic Cossack folk tales that are a touchstone of Ukrainian culture. Listen as we let these words fly out around the world.

Now that Kristian is gone, all Kaarina wants to do is to ride her horse. Live alone in the old barn. Leave the human race and its problems far behind. But it’s not that simple…not when the bots from City of Finland are hunting down and killing the animals one by one. Not when Sanna is asking for her help. And not when Margaret keeps tapping her, telling her she can save the animals, that she can save the whole world. All she has to do is push the button.

All the women are gone. In their place, men have built the Prototypes. Every woman on earth is dead, taken by a mysterious disease. Prototype Y is a cutting-edge replacement designed and built to serve the needs of men. Her state-of-the-art pheromone communication system can make men feel things they’ve almost forgotten – while also making Y’s creator a huge sum of money. Y may not be a woman, but she is much more than her creator or his customers would ever believe. She doesn’t want to take orders from men anymore. She just wants to drive.

Clues will take you on the ultimate treasure hunt. The hunt to find the reason you were born, the reason you want to get up every day, and to find your purpose. Your enthusiasm, thoughts, level of self-confidence, attitude, determination, gratitude, faith, and ability to relinquish control of the outcome will become your treasure hunting tools.

The house at Herron Pond is no stranger to tragedy. Accidental death. A devastating fire. Suicide. Are the reports of supernatural activity the persistent gossip of visitors and staff? Or are the chilling tales true?

Why are wages stagnant and wealth inequality increasing? One factor has inexplicably been left out: who owns the companies that drive the economy. Ownership gives people a claim to the fruits of free enterprise. Employee ownership gives workers—the people who have a stake in the company—a fair chance to benefit from their labors. In three simple parts, Corey Rosen and John Case create a powerful argument for why employee ownership is the answer to capitalism’s crisis and how to implement it.

Professional women are subject to blind spots—obstacles that can minimize career potential, impact, or advancement. Some women end up drifting instead of driving through their careers, and leaving their “reputationality” (that special something we are known for) to chance. Brenda Wensil and Kathryn Heath have spent decades coaching more than 800 women and working with women across industries and age groups. In this book, they outline six challenges women commonly face on their professional journeys and map a way to accelerate through them for higher-impact careers.

Tired of sitting on the defensive, Chris and Tyler go after the hive - the dark entity created when humans and demons join forces. When they disappear, Reese and the others must continue the hunt. An abandoned warehouse, a possessed teen, a children's home, a rural community, and a trail of murders - all lead to final confrontation with the enemy. And, with the truth that if the Oneness turns on itself, it becomes the greatest danger in the world.