Showing results by author "Larry Winget" in All Categories

Discover the 24 reasons people are leaving you for competitors and how to win them back. In Why Customers Leave, popular customer experience and marketing speaker David Avrin makes a compelling case for customer experience as a bankable differentiator in an era of vast marketplace choices. The book lays out the reasons for the recent shift in customer mindset and expectation, illustrates the myriad ways that companies inadvertently drive customers and prospects to competitors, and offers a multitude of creative strategies and tactics to attract and retain new prospects.

The Unfiltered Truth is Larry Winget at his very best. This series covers many important business and personal topics and you get Larry's straight talk about each of them. This is Larry off-the-cuff and completely unfiltered. Larry claims this series to be the best content he ever recorded and it is truly the essence of all he teaches. Use it as training for your staff, in discussions with your family, or simply for your own education.

In such fast-changing, and often confusing times, America needs a straight-talk dose of Larry Winget reality more than ever.

31-Days to Being Customer Focused is Larry Winget’s "tell it like it is" version of the "thought of the day" calendar, the ultimate wake-up call for anyone who's looking for a lifeline and true empowerment.