Showing results by author "Matthew" in All Categories

In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.

I have studied Warren Buffett and his investments for over 20 years. Over that time, I have distilled Buffett's most valuable investing insights into an easy-to-follow program. It's time to learn a proven strategy that takes the stress out of investing.

In an age of wizards and walled cities, Raffalon is a journeyman member of the ancient and honorable guild of Purloiners and Purveyors—in other words, a thief. His skills allow him to scale walls, tickle locks, defeat magical wards. He lifts treasures and trinkets, and spends the proceeds on ale and sausages in taverns where a wise thief sits with his back to the wall. But somehow things often go the way they shouldn’t, and then Raffalon has to rely upon his wits and a well-calibrated sense of daring.

In Deeper Places, pastor and musician Matthew Jacoby shares a rich portrait of authentic spirituality that will help you dive deep beneath the surface to experience the kind of profound joy that the psalmists sang about. For over fifteen years, Jacoby has been studying the Psalms and setting them to music as they were intended. Now he gives you an in-depth look at the Psalms as a pathway to an intimate and satisfying relationship with God.

This revised and expanded edition of the classic relationship skills book offers couples a comprehensive approach to better communication, greater intimacy, and deeper commitment. The new edition includes way to use acceptance and commitment therapy (ACT) principles for better conflict management.

When classic horror movie star Basil Coates becomes the victim of a series of scary pranks, the local police put it down to a crazed fan. Just pranks, after all... But with Halloween only days away, the spectre of murder suddenly visits the ghostly Coates mansion on the hill outside Cherringham - and Jack and Sarah find themselves caught in a mystery worthy of Basil's spookiest roles... Cherringham is a serial novel à la Charles Dickens, with a new audio episode released every two weeks.

The twenty-first-century psychotherapist can no longer be constrained by specific schools of practice or limited reservoirs of knowledge. In this single-volume learning resource, Richard Hill and Matthew Dahlitz introduce practitioners to the many elements that create our psychology. From basic neuroscience to body-brain systems and genetic processes, therapists will discover how to become more "response-able" to their clients. Topics include neurobiology, genetics, key therapeutic practices to treat depression, trauma, and other disorders; memory; mirror neurons and empathy, and more.

Hatchet, Naginata, and Kaiser face an impossible situation. They must fight for Earth's fate in a contest of valor, with the future of humanity hanging in the balance. But they are not alone. Twenty-five anima-enhanced individuals from across the planet are chosen to fight for Earth, and each comes with their own secrets and hidden histories. New friendships are forged, and old enmities reignite. EDGE Force is nowhere to be found.

Transform your child's soccer journey and become the coach they need, even if you've never set foot on the pitch before! Do you feel overwhelmed trying to piece together effective training sessions for aspiring young soccer players? Are you struggling to keep little athletes engaged while teaching them the fundamentals of the game? Or maybe you're just looking for practical ways to bolster your child's mental toughness on the pitch?

Dive into the eerie and enthralling world of the supernatural with master anthologist Joseph Lewis Frenchs collection of the finest ghost stories ever penned. From the early influential works of Daniel Defoe and Edward Bulwer-Lytton to the chilling narratives of contemporary legends like M. R. James, Algernon Blackwood, and E. F. Benson, this anthology promises to deliver a treasure trove of haunting tales that will keep you on the edge of your seat and awake through the darkest hours of the night! - Summary by Ben Tucker

1289. A rich farmer fears he'll go to hell for cheating his neighbours. His wife wants pilgrim badges to sew into her hat and show off at church. A poor, ragged villager is convinced his beloved cat is suffering in the fires of purgatory and must be rescued. A mother believes her son's dangerous illness is punishment for her own adultery and seeks forgiveness so he may be cured. A landlord is in trouble with the church after he punched an abbot on the nose. A sexually driven noblewoman seeks a divorce so she can marry her new young beau.

Now a major film starring Bradley Cooper, Jennifer Lawrence and Robert De Niro.Pat Peoples knows that life doesn’t always go according to plan, but he’s determined to get his back on track. After a stint in a psychiatric hospital, Pat is staying with his parents and trying to live according to his new philosophy: get fit, be nice and always look for the silver lining. Most importantly, Pat is determined to be reconciled with his wife Nikki. Pat’s parents just want to protect him

To say things have changed since the battle with the demons would be an understatement. Louella is working to pick up the pieces that were seemingly held together only through the glue that was Regan. Can Louella rise to the occasion without the Regan's aid? With Lelune's followers decimated or losing faith along with the ever-ambitious Cassin finally making his presence in Celestia felt, the world is literally crashing down around her. That doesn't mean Lelune is going to lie down and let it happen. It has been a long time since the Celestials went to war. Can Murgin survive it?

What are angels? Many people believe in angels, but few can define these enigmatic spirits. Now visionary theologian Matthew Fox and acclaimed biologist Rupert Sheldrake - pioneers in modern religious thinking and scientific theory - launch a groundbreaking exploration into the ancient concept of the angel and restore dignity, meaning, and joy to the time-honored belief in these heavenly beings.

Is faith in Jesus enough for salvation? Perhaps, says Matthew Bates, but we're missing pieces of the gospel. The biblical gospel can never change. Yet our understanding of the gospel must change. The church needs an allegiance shift. Popular pastoral resources on the gospel are causing widespread confusion. Bates shows that the biblical gospel is different, fuller, and more beautiful than we have been led to believe. He explains that saving faith doesn't come through trust in Jesus' death on the cross alone but through allegiance to Christ the king.

Find everyday calmness and clarity with simple mindfulness meditations and exercises. Mindfulness meditations are a great way to cultivate awareness and acceptance of the here and now - Practicing Mindfulness makes it easy and accessible with 75 evidence-based exercises designed to bring calmness and compassion into your day-to-day.

1963. In a desolate Russian penal colony, the radio broadcasts news of the assassination of President John F. Kennedy. Lieutenant Colonel Alexander Vasin's new posting as director of a gulag camp in the middle of the frozen tundra is far from a promotion. This is where disgraced agents, like Vasin, disappear - sent to die forgotten. And quietly. But tensions in the camp are running high and when a violent revolt breaks out, Vasin finds himself on the run. With him is a mysterious prisoner - who holds the key to the most dangerous secret in the world: who ordered Kennedy's murder.

Life is messy. It isn't a color within the lines exercise. It's a wild and outrageous invitation full of uncertain outcomes. The mess of life is both inevitable and unexpected. It is filled with delightful mysteries and frustrating predicaments. In our disposable culture, we throw broken things away. So, what will we do with broken people, broken relationships, broken institutions, broken families, and of course, our very own broken selves? We are all broken and wounded.

The mysteries of the Black Madonna can be traced to pre-Christian times, to the ancient devotion to Isis, the Earth Goddess, and the African Mother, to the era when God was not only female but also black. Sacred sites of the Black Madonna are still revered in Italy, and, as Alessandra Belloni reveals, the shamanic healing traditions of the Black Madonna are still alive today and just as powerful as they were millennia ago. Sharing her more than 35 years of research and fieldwork at sacred sites, Belloni takes you on a mystical pilgrimage of empowerment, initiation, and transformation.

The term metaverse is suddenly everywhere, from debates over Fortnite to the pages of the New York Times to the speeches of Mark Zuckerberg, who proclaimed in June 2021 that “the overarching goal” of Facebook is to “bring the metaverse to life”. But what, exactly, is the metaverse? As pioneering theorist and venture capitalist Matthew Ball explains, it is the successor to the mobile internet that has defined the last two decades.