Showing titles in Etiquette
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- By: Renee Evenson
- Narrated by: Sandra Burr
- Length: 6 hrs and 40 mins
- Unabridged
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Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Narrated by: Sandra Burr
- Length: 6 hrs and 40 mins
- Release date: 12-12-2017
- Language: English
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Japan - Culture Smart!
- The Essential Guide to Customs & Culture
- By: Paul Norbury
- Narrated by: Charles Armstrong
- Length: 3 hrs and 12 mins
- Unabridged
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The Japanese people have always seen themselves as a nation uniquely apart. Their exquisite art forms and elegant culture, military prowess and technological precision, have long been the envy of friend and foe alike. Today, even as Japan adapts to a rapidly changing world, its traditional culture and consensus-based philosophy have proved remarkably resilient. Culture Smart! Japan will broaden your perception and understanding of this complex, rich, and dynamic society.
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Japan - Culture Smart!
- The Essential Guide to Customs & Culture
- Narrated by: Charles Armstrong
- Length: 3 hrs and 12 mins
- Release date: 04-03-2021
- Language: English
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Small Talk Hacks
- The People and Communication Skills You Need to Talk to Anyone & Be Instantly Likeable
- By: Akash Karia
- Narrated by: Matt Stone
- Length: 1 hr and 42 mins
- Unabridged
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Do you ever feel intimidated or out of place in social situations? Do you want to learn how to master the fine art of small talk? Do you want to develop a magnetic personality? If you answered yes to any of these questions, then this book was designed for you.
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Small Talk Hacks
- The People and Communication Skills You Need to Talk to Anyone & Be Instantly Likeable
- Narrated by: Matt Stone
- Length: 1 hr and 42 mins
- Release date: 12-05-2015
- Language: English
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Victim to Victor: How to Overcome the Victim Mentality to Live the Life You Love
- By: Nick Santonastasso
- Narrated by: Nick Santonastasso
- Length: 2 hrs
- Unabridged
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Nick tried out various sports before finding a passion for wrestling. As a varsity wrestler in his high school, he may not have been the district champion, but he did pack gyms and earn the respect of thousands of total strangers. At the same time, he rose to "Vine" stardom, with a series of zombie prank videos. His social media stardom has since outlived Vine: Santonastasso has shared his life and thoughts on acceptance, positivity, and pushing your limits with millions, gaining the admiration of many A-list celebrities.
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Inspirational and a narrative shattering story
- By Karan Sethi on 19-07-2023
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Victim to Victor: How to Overcome the Victim Mentality to Live the Life You Love
- Narrated by: Nick Santonastasso
- Length: 2 hrs
- Release date: 27-02-2019
- Language: English
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Dorm Room to Millionaire
- How to Dream Big, Believe Big & Achieve Big
- By: Alex Morton
- Narrated by: Alex Morton
- Length: 5 hrs and 30 mins
- Unabridged
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Alex Morton, who's labeled the leading authority for Millennial Momentum Creation, showcases the exact strategies he's used to go from a broke college kid getting kicked out of the dorms and business school, to earning over $2,500,000+ at 26 years old. Alex led a sales organization of 15,000+ reps that produced over $40,000,000 in sales, in four years. He also has coached and developed 21 others to achieve six-figure incomes.
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Dorm Room to Millionaire
- How to Dream Big, Believe Big & Achieve Big
- Narrated by: Alex Morton
- Length: 5 hrs and 30 mins
- Release date: 09-09-2016
- Language: English
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The Science of Emotional Resilience: Find Balance and Strength, Become Unbreakable, and Overcome Adversity
- By: Peter Hollins
- Narrated by: Peter Hollins
- Length: 3 hrs and 24 mins
- Unabridged
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Become tough as nails. Bounce back from hurt. Be Calm. Bend without ever breaking. We all get knocked down, but everyone has the choice to get back up or not. How will your life your life? The art of emotional self-defense. The Science of Emotional Resilience is the rare book that understands where you've been, the obstacles you've overcome, and what you need to make sure you are in full control of your life at all times. This is a stunningly detailed and insightful guide into our emotions, our triggers, and why we act against our own interests so frequently.
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Excellent book
- By Mariette Joubert on 13-04-2019
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The Science of Emotional Resilience: Find Balance and Strength, Become Unbreakable, and Overcome Adversity
- Narrated by: Peter Hollins
- Length: 3 hrs and 24 mins
- Release date: 21-11-2017
- Language: English
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Consulting 101
- 101 Tips for Success in Consulting
- By: Lew Sauder
- Narrated by: Jeff Porter
- Length: 4 hrs and 43 mins
- Unabridged
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Consulting firms hire bright people directly out of college or with industry experience to help their clients solve business problems. Consulting 101 provides you with 101 useful tips to optimize your professional performance and jump-start your consulting career with success.
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informative for a firm based consulting role
- By Nomadicoach on 03-10-2016
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Consulting 101
- 101 Tips for Success in Consulting
- Narrated by: Jeff Porter
- Length: 4 hrs and 43 mins
- Release date: 20-02-2012
- Language: English
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How to Be a Lady Revised and Expanded
- A Contemporary Guide to Common Courtesy
- By: Candace Simpson-Giles
- Narrated by: Mimi Black
- Length: 2 hrs and 10 mins
- Unabridged
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Of all the women you know, how many of them would you describe as "a lady"? Naturally, you know women who are kind and intelligent, witty and resourceful; but a lady is an altogether different variety of female. She's mindful of the effect she has on those around her, and she's careful not to let her words or appearance betray her true intentions. How to Be a Lady is a charming reminder of what it takes to be an exemplary woman - someone who knows how to breeze through an awkward conversation with poise, or delicately sidestep the beauty salon gossip.
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Loved it! Thank you for the education.
- By Anonymous User on 03-04-2020
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How to Be a Lady Revised and Expanded
- A Contemporary Guide to Common Courtesy
- Narrated by: Mimi Black
- Series: The GentleManners Series
- Length: 2 hrs and 10 mins
- Release date: 15-10-2019
- Language: English
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How to Become CEO
- The Rules for Rising to the Top of Any Organization
- By: Jeffrey J. Fox
- Narrated by: Jeffrey J. Fox
- Length: 1 hr and 36 mins
- Unabridged
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How does one become a CEO? Many people know they want to climb the corporate ladder, but don't have a clue about how to ascend that ladder without losing their grip. In this insightful, controversial program, Jeffrey J. Fox offers solid, practical advice and recommendations on how to fulfill your ambition to better yourself, to be a contributor, to make a difference, to grow professionally, and to be more successful.
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How to Become CEO
- The Rules for Rising to the Top of Any Organization
- Narrated by: Jeffrey J. Fox
- Length: 1 hr and 36 mins
- Release date: 22-01-2004
- Language: English
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As a Gentleman Would Say Revised and Expanded
- Responses to Life's Important (and Sometimes Awkward) Situations (The GentleManners Series)
- By: John Bridges, Bryan Curtis
- Narrated by: John Behrens
- Length: 2 hrs and 30 mins
- Unabridged
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In this updated version of As a Gentleman Would Say, John Bridges and Bryan Curtis offer simple reminders and new ideas for any man who is eager to navigate the obstacle course of his own words.
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As a Gentleman Would Say Revised and Expanded
- Responses to Life's Important (and Sometimes Awkward) Situations (The GentleManners Series)
- Narrated by: John Behrens
- Series: The GentleManners Series
- Length: 2 hrs and 30 mins
- Release date: 24-05-2022
- Language: English
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The Image of Leadership
- How Leaders Package Themselves to Stand Out for the Right Reasons
- By: Sylvie di Giusto
- Narrated by: Rosemary Benson
- Length: 6 hrs and 9 mins
- Unabridged
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The Image of Leadership is the result of Sylvie di Giusto's journey through two career paths: one in the field of human resources, the other as a professional image consultant. The title reflects the reality that true leadership manifests itself in ways that are both seen and unseen. This book will take you step by step through the development of your professional imprint. The focus will be on all of those things that people perceive about you, with an emphasis on your appearance and your image.
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The Image of Leadership
- How Leaders Package Themselves to Stand Out for the Right Reasons
- Narrated by: Rosemary Benson
- Length: 6 hrs and 9 mins
- Release date: 25-11-2015
- Language: English
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Little Black Book
- A Toolkit for Working Women
- By: Otegha Uwagba
- Narrated by: Otegha Uwagba
- Length: 1 hr and 36 mins
- Unabridged
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Little Black Book: A Toolkit for Working Women is the modern career guide every creative woman needs, whether you're just starting out or already have years of experience. Packed with fresh ideas and no-nonsense practical advice, this career handbook is guaranteed to become your go-to resource when it comes to building the career you want.
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A very essential toolkit
- By Anonymous User on 19-02-2018
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Little Black Book
- A Toolkit for Working Women
- Narrated by: Otegha Uwagba
- Length: 1 hr and 36 mins
- Release date: 15-06-2017
- Language: English
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New Zealand - Culture Smart!
- The Essential Guide to Customs & Culture
- By: Sue Butler, Ljiljana Ortolja-Baird
- Narrated by: Peter Noble
- Length: 3 hrs and 45 mins
- Unabridged
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Culture Smart! New Zealand provides essential information on attitudes, beliefs and behavior in different countries, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. These concise guides tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and much more!
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New Zealand - Culture Smart!
- The Essential Guide to Customs & Culture
- Narrated by: Peter Noble
- Length: 3 hrs and 45 mins
- Release date: 22-09-2016
- Language: English
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How to Be a Gentleman Revised and Expanded
- A Timely Guide to Timeless Manners
- By: John Bridges
- Narrated by: Kirby Heyborne
- Length: 3 hrs and 49 mins
- Unabridged
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If you have ever felt unsure or uncomfortable when facing a social dilemma, John Bridges answers these questions and more in his classic handbook for men. The rules were simpler in bygone days, but technological changes have caused seismic shifts to the cultural landscape of 21st century. Do the rules of common courtesy still apply?
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How to Be a Gentleman Revised and Expanded
- A Timely Guide to Timeless Manners
- Narrated by: Kirby Heyborne
- Series: The GentleManners Series
- Length: 3 hrs and 49 mins
- Release date: 15-10-2019
- Language: English
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Nepal - Culture Smart!
- The Essential Guide to Customs & Culture
- By: Tessa Feller, Alan Mercel-Sanca
- Narrated by: Charles Armstrong
- Length: 3 hrs and 50 mins
- Unabridged
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The Nepalese attitude toward life is essentially religious. Hindu and Buddhist values predominate and help to maintain social harmony despite the divisions between rich and poor, urban and rural, highlands and lowlands. Culture Smart! Nepal sets out to explain the complexities of Nepalese life, from home to business to the marketplace. It tells you what to expect and provides insights that will help you to go beyond friendly smiles and turn your visit into an enlightening and rewarding experience.
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Nepal - Culture Smart!
- The Essential Guide to Customs & Culture
- Narrated by: Charles Armstrong
- Length: 3 hrs and 50 mins
- Release date: 22-03-2021
- Language: English
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Working with Difficult People
- WorkSmart Series
- By: William Lundin Ph.D., Kathleen Lundin, Michael S. Dobson
- Narrated by: Jim Bond, Laural Merlington
- Length: 3 hrs and 1 min
- Unabridged
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Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.
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Working with Difficult People
- WorkSmart Series
- Narrated by: Jim Bond, Laural Merlington
- Length: 3 hrs and 1 min
- Release date: 07-04-2017
- Language: English
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Executive Presence 2.0
- Leadership in an Age of Inclusion
- By: Sylvia Ann Hewlett
- Narrated by: Rosalind Ashford
- Length: 9 hrs and 9 mins
- Unabridged
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In this updated and expanded edition of her celebrated book Executive Presence: The Missing Link Between Merit and Success, one of the world’s most influential business thinkers reveals the qualities essential to leadership in our fast-changing, post-pandemic world. Some are timeless (confidence, decisiveness), some are brand new (the ability to command Zoom), and all are game-changers.
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Great listening for managers aiming for c-suite
- By MISS FIONA E BELL on 28-11-2023
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Executive Presence 2.0
- Leadership in an Age of Inclusion
- Narrated by: Rosalind Ashford
- Length: 9 hrs and 9 mins
- Release date: 07-11-2023
- Language: English
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Non-member price: $26.99 or 1 Credit
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Business Etiquette Made Easy
- The Essential Guide to Professional Success
- By: Myka Meier
- Narrated by: Amy McFadden
- Length: 3 hrs and 56 mins
- Unabridged
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Perfect for a recent college graduate as well as those looking to climb the ladder in their respective jobs or industries, Business Etiquette Made Easy is an essential guide for any working professional.
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Business Etiquette Made Easy
- The Essential Guide to Professional Success
- Narrated by: Amy McFadden
- Length: 3 hrs and 56 mins
- Release date: 29-06-2021
- Language: English
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Writing Without Bullshit
- Boost Your Career by Saying What You Mean
- By: Josh Bernoff
- Narrated by: Josh Bernoff
- Length: 6 hrs and 27 mins
- Unabridged
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Writing Without Bullshit is the first comprehensive guide to writing for today's world: a noisy environment where everyone reads what you write on screens. The average news story now gets only 36 seconds of attention. Unless you change how you write, your emails, reports, and Web copy don't stand a chance.
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Writing Without Bullshit
- Boost Your Career by Saying What You Mean
- Narrated by: Josh Bernoff
- Length: 6 hrs and 27 mins
- Release date: 13-09-2016
- Language: English
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Mastering Civility
- A Manifesto for the Workplace
- By: Christine Porath
- Narrated by: Coleen Marlo
- Length: 5 hrs and 15 mins
- Unabridged
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In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this audiobook provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.
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Mastering Civility
- A Manifesto for the Workplace
- Narrated by: Coleen Marlo
- Length: 5 hrs and 15 mins
- Release date: 27-12-2016
- Language: English
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