Showing titles in Conflict Resolution & Mediation

Can you no longer suffer the unpleasant behavior of a colleague? Do you often avoid giving your opinion for fear of offending someone? Do you explode with anger regularly? Calm down and listen to this book. You will discover the five strategies to consider to end a conflict without harming your relations with your colleagues, how to prepare to communicate your dissatisfactions and expectations constructively, how to reduce the risk of discord, and how to deal with difficult personalities. Express yourself while weaving harmonious relationships with those around you.

A lot of conflicts in the workplace are either misunderstandings or miscommunications. These go unresolved, fester, and start to interfere with the work that needs to be done because of lack of trust and interpersonal anger. To help fix these problems, this audiobook will discuss how to re-humanize the people you are having communication problems with so that you can fix the problem ethically, effectively, and compassionately. The goal is for both of you to feel good about the relationship again.

Are you dealing with a colleague, employee or boss who wants to hurt you? This audiobook will allow you to discover this harasser's game and defeat him. Do not accept to be a victim anymore. Arm yourself with this guide; Your aggressor will flee you like the plague.

Der bahnbrechende Weg, um Konflikte und Probleme zu lösen! Konfliktmanagement und Problemlösung völlig neu gedacht – Unterschiede schätzen, Gegensätze überwinden und Synergien schaffen: So geht Konfliktlösung heute – einvernehmlich, respektvoll und kreativ! Stephen R. Covey ist Autor des millionenfach verkauften Bestsellers "Die 7 Wege zur Effektivität", das als einflussreichstes Managementbuch des 20. Jahrhunderts gefeiert wird. Mit "Die 3. Alternative" stellt er einen bahnbrechenden Ansatz zur kreativen Lösung von Problemen und Konflikten vor.

All businesses experience the insidious cost of conflict. Unfortunately, few have the skills or resources to combat this toxic and pervasive problem. Until now!

It’s the dirty little secret of our American civil justice system: Getting real justice in everyday lawsuits costs too much. Legal fees and hidden costs dwarf financial stakes, forcing a choice between frustrating settlement or a long slog through litigation’s due process—either path feeling like legalized extortion. This huge and growing gap in our civil justice system occupies a no-man’s land of prevailing injustice between small claims and high-stakes disputes, defying all efforts to control it for decades. Until now.

Fixing Fractures was formulated by years of bringing fragmented people back together. Its approach pairs the resolution protocol—a proven step-wise process for renewal, with the relationship mindset—a productive way of regarding difference and getting along. The context for taking fulfilling action and achieve resolution is fully laid out in this step-by-step audiobook that is easy to listen to, fun and probing at the same time.

Marty Strong's direct and compelling message is focused on business, but in truth, its leadership tenets are agnostic as to industry, marketplace, private, or public setting. This is not a textbook. It is a personal conversation between a high-performance business leader and professionals searching for actionable insights that deliver results. Be Nimble provides mentorship, tips, tools, and useful examples to help drive home its valuable leadership insights. Marty Strong has an accomplished leadership career spanning four decades.

Uma das mais importantes obras da área de negócios, Como chegar ao sim já ajudou milhões de pessoas a adotar uma forma mais inteligente, amistosa e eficaz de negociar. Baseado no trabalho do Projeto de Negociação de Harvard, ele oferece um método direto e prático para obter acordos que satisfaçam todas as partes envolvidas. As dicas e técnicas são acompanhadas de exemplos reais e podem ser aplicadas a qualquer situação, não importa se você estiver pedindo um aumento, lidando com problemas familiares, resolvendo questões de negócios ou buscando evitar uma guerra.

De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.

No matter your line of work, you are pretty much assured of encountering someone who is difficult to deal with - an angry customer, a disgruntled employee, a know-it-all consultant, or simply someone off the street who is mentally ill, intoxicated, or otherwise unstable. You will find yourself engaging with someone who is emotional or confused or has an agenda that clearly conflicts with yours or that of your business. In these situations, can you prepare for the possibility of the interaction heading the wrong way, while still maintain a calm demeanor and a focus on shared goals?

Ergebnisloses Gerede, sprunghafte Auseinandersetzungen, ständiges Unterbrechen, langatmige Monologe der Immergleichen - das ist Alltag in vielen Meetings. Die Kompetenten bleiben dabei oft auf der Strecke. Wer Diskussionen in Firmen, Parlamenten und in der Öffentlichkeit produktiv machen will, braucht eine Persönlichkeit, die unnachgiebig einen Fairness-Rahmen verteidigt. Auch wenn das erst mal unhöflich erscheint. Peter Modler präsentiert in seinem neuen Buch die "Kampfkunst" einer durchsetzungsstarken Gesprächsführung. Wer sie beherrscht, schärft Ideen, schont Nerven - und schützt die Demokratie.

If you’re like most people, you probably don’t like the idea of negotiation. It may bring up images of heated arguments or underhanded schemes. But by not taking this step, you’re missing out on better deals, better opportunities, and better outcomes for yourself and the people you care about. Negotiation is simply a focused discussion that aims to bridge differences and find a mutually beneficial outcome. And unlike what you see in the movies, negotiating doesn’t have to be an all-out war.

Ninguna empresa está exenta de problemas de poder: choque de personalidades, competencia por los mismos objetivos, guerras entre departamentos… Pero necesitas trabajar de forma productiva con todos tus compañeros por el bien de tu empresa y de tu carrera. Para conseguirlo sin comprometer tus valores, debes reconocer que existen dinámicas de poder y reglas no escritas que tienes que saber gestionar.

Secretos de un empresario mexicano de talla mundial para triunfar en la vida y en los negocios.

Manage your manager to get what you want from your job and your career. As a professional in the business world, you care about doing your job the right way. The quality of your work matters to you, both as a professional and as a person. The company you work for cares about making money, and your boss is evaluated on that basis. Sometimes those goals overlap, but the different priorities mean conflict is inevitable. Take concrete steps to build a relationship with your manager that helps both sides succeed.

小さな会社の社長さんが、やむなく人員整理のためにリストラを断行しなければならなくなった時に、事前に知っておいてほしい重要なことを簡潔にまとめました。

In Creative Conflict, negotiation experts Bill Sanders and Frank Mobus use a dynamic, dialectical approach to show how negotiations are driven by competition and cooperation at the same time. They believe that when we tiptoe around conflict, we negotiate in a halfhearted way that limits our results. By contrast, creative negotiators probe and push until they hit a wall of disagreement, and then they figure out how to get past it.

Can you actively improve your mindset? You can. And depending on your tenacity, you can continue to grow it stronger and stronger. OK, I'm willing to do the work. Is there a clear path? There is. And along that path, your mindset will grow as you practice some straight forward mental habits. Once you learn the building blocks, you'll be challenged to use those skills. No practice required. Your mindset strengthens by doing. And you'll see the results immediately in your own life.

Do you know how to be assertive in business? Have you been looking to open a company but keep putting it off because you don't believe you can? Are you aiming for a big promotion and feel the need to work on your top leadership skills? Then you are on the right path. This udioabook has got your back. It is the ultimate guide for strengthening your business development skills and grow as a person. The root of confidence and support starts with you, and this audiobook will show you how to access it.