Showing titles in Business Communication

Negotiation is an essential element of almost all of our interactions - personally and professionally. It’s part of how we establish relationships, work together, and arrive at solutions for our clients, our organizations, and ourselves. Simply put, those who don’t negotiate well risk falling victim to those who do. Throughout his career, success expert Brian Tracy has negotiated millions of dollars worth of contracts. Now, with this concise guide, you too can become a master negotiator.

Improve Your Communication Skills is your practical guide to effective verbal, non-verbal, and written communication in business. Full of proven tips and techniques, it will help you keep the interest of a large audience, impress a potential employer, or simply win the argument at an important meeting. Better communication skills can have a direct impact on your career development. This book provides vital guidance on improving your conversations, building rapport with colleagues, learning skills of persuasion, and more.

THE GROUNDBREAKING GUIDE TO DECODING THE HIDDEN LANGUAGE OF MODERN LIFE Why do some people command attention the moment they walk into a room while others go unnoticed? What if you could spot the hidden dynamics that shape every conversation, meeting and negotiation? In How to Read the Room...

Have you ever received an email that made your heart beat faster or spiked your blood pressure? We all know we're not supposed to respond right away, but how you respond will either increase or decrease the hostility and conflict. Hostile and undermining emails, letters, texts, and conversations can drain inordinate amounts of time, emotional energy and expense in the workplace. For over a dozen years, the BIFF method of communicating in writing has helped thousands of people calm conflicts and create clear communication in response to misinformation, blame, and unnecessary anger.

AN INSTANT NEW YORK TIMES BESTSELLER! The powerful proven blueprint for confident conversations and meaningful connection, from New York Times bestselling author of Cues and Captivate Does the thought of small talk with strangers make you want to hide under the couch? Do you crave close...

Voted #1 in the BBH World Cup of Advertising Books, 2018. Winner of the Sales and Marketing Category at the 2019 Business Book Awards. Before you can influence decisions, you need to understand what drives them. In The Choice Factory, Richard Shotton sets out to help you learn. By observing a...

World-renowned data storytellers Mike Cisneros, Alex Velez, and SWD founder Cole Nussbaumer Knaflic guide you through proven methods to strengthen your communications, sharing the thought process behind each redesign so you can confidently apply the concepts to your work.

Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships. 

Stop hesitating and start making the career moves that matter. The Bold Move is an essential guide for women looking to take control and achieve their career goals faster. Do you downplay your achievements, hesitate to speak up in meetings or watch others get promoted while you stay stuck?...

Why is the gap so great between our hopes, our intentions, even our decisions - and what we are actually able to bring about? Even when we are able to make important changes - in our own lives or the groups we lead at work - why are the changes are so frequently short-lived and we are soon back to business as usual? What can we do to transform this troubling reality?  

The classic guide that helps you communicate your thoughts clearly, concisely, and effectively. Essential for every professional, from entry-level to the executive suite, Writing That Works, 3rd Edition includes advice on all aspects of professional writing and business communication—including...

The Fifth Edition of Getting Started in Consulting is an in-depth guide to succeed as a consultant in today's rapidly changing world and earn six, seven, or eight figures annually. Written by legendary author Alan Weiss, this book provides a roadmap to develop essential personal traits to excel...

In the newly updated third edition of The Negotiation Book: Your Definitive Guide to Successful Negotiating, distinguished commercial negotiator Steve Gates delivers a singular and practical guide to the art and science of negotiation. The book lays out the behaviors and traits associated with successful negotiation and offers a comprehensive model for how power, process, and behavior can have substantial impacts on your next negotiation. You'll also learn how you can shape these factors to optimize value for yourself, your client, or your organization.

In The Innovation Secrets of Steve Jobs, best-selling author Carmine Gallo reveals the qualities that make the Apple co-founder the most innovative leader in business today. Each principle is backed with research, quotes, and first-person interviews with experts and business leaders, as well as specific ideas for applying those principles to every business, large or small.

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative.

How often do you find yourself feeling unsuccessful getting your point across? Did you know that up to 98 percent of your success in life depends on your success in conversations? With this twelve-session audio and workbook program, you will learn the basic persuasion skills needed to help others achieve more in their lives, sell your values to your children, and move products.

Your ideas aren’t the problem. The way you communicate them is. Have you ever sat in a meeting knowing exactly what to say—but someone else spoke first and got the credit? Do you overthink presentations or struggle to speak up, sell your ideas, or advocate for yourself—even though you know you’re capable? You’re not lacking confidence. You’re missing a system. What if you had a simple, repeatable way to speak with clarity, authority, and impact—every time?

There is usually a moment in every listing appointment. The seller leans back. Someone glances at their notes. The rhythm of the conversation changes. Commission has just entered the room. For many agents, this is where confidence tightens. The explanation gets longer. The tone gets careful. The meeting that felt collaborative a few minutes ago suddenly starts to feel evaluative.

Penguin presents the audiobook edition of The Go-Giver Leader by Bob Burg and John David Mann, read by the authors with Ana Gabriel Mann. Ben is an ambitious young executive charged with persuading 500 employee shareholders to agree to a merger that will save their company. But despite his best...

Whatever you do at work, if you interact with people - either as colleagues or clients - you will need the skills to have sensitive conversations. We cannot all be trained psychotherapists, but we can learn how to effectively listen, empathise and advise others in need. In The Art of Counselling, leading psychologist and psychotherapist Rollo May gives you to tools to interact compassionately and productively.