Showing results by publisher "-emdashery books-" in Business Communication

Elevate your client's experience and win more business. This is the first book to detail how professionals can acquire more clients and establish their lasting loyalty through the experience they provide. Many books are written on acquisition strategies, better customer service, or an elevated experience. But none gives the listener the step-by-step tactical strategies to make both acquisition and loyalty happen in concert like this book does.

Do you DREAD networking events? Parties where you don’t know anyone? Work functions? Social situations where you need to be able to turn it on at a moment’s notice – they’re horrible aren’t they? Having to put a face on, perk up, and have the same conversation for hours? Draining. These situations can be terrible if you don’t have the genuine social habits to deal with them

Whether you're a top-shelf corporate escapee, a fed-up middle manager or a young entrepreneur the e-ttraction method can help you set up a business to achieve your life goals. The 12-step process is separated into three sections to Understand who you are and what you want to achieve, to Build the strategy and assets for your new business, and finally to Leverage your unique assets into a realistic and manageable business model.

Everyone recognizes leaders with "presence." They stand out for their seemingly innate ability to command attention and inspire commitment. But what is this secret quality they exude, exactly? Executive and CEO coach Kristi Hedges demystifies this elusive trait, revealing that leadership presence is the intersection of outward influencing skills and internal mental conditioning. Using her I-Presence model, the author shows how anyone-regardless of position or personality-can strengthen their impact.

In The 24-Hour Rule and Other Secrets for Smarter Organizations, business consultant Adrienne Bellehumeur shows how her six steps of documentation can become your and your team’s new superpower.

Having difficult conversations at work is a necessary discomfort. Instead of avoiding these conversations with your boss, colleagues, or direct reports, you need a strategy that won't leave you feeling like you were being talked at or ignored. The key to solving this problem starts and ends with changing the conversation. Recognizing that it takes two people to engage in meaningful conversation, Can We Talk? outlines what each contributor needs to do to achieve the best possible result.

Use storytelling to influence people and move them to action. Need to get your point across? Get staff on board with change? Foster collaboration? Increase sales? Strengthen employee engagement? Build customer loyalty? Drive innovation and creativity? Capture best practices? Align people around a goal? Grow your business? Business Storytelling for Dummies can help you do this - and more.

From the New York Times bestselling author and top pollster Dr. Frank Luntz comes an unprecedented examination of communication excellence and how top performers win in all areas of human endeavor by utilizing superb communication skills. From Mike Bloomberg and Arnold Schwarzenegger to business...

You see the giant footprints the moment you walk through the door. The conference room is a swirling mess of tension, heaviness, anxiety, and peanut shells. Something is very wrong with your team. Everybody knows it, but nobody is talking about it. It’s obvious there’s an elephant in the room. Is it an Avoidephant, feeding off the fears of retaliation and exclusion? Perhaps it’s a Blamephant—whom we love to feed because it makes us feel better about ourselves. In Don’t Feed the Elephants!, Sarah explores how you can address the true elephant in the room: avoidance.

Unlock the true potential of your professional network with this comprehensive guide tailored for business professionals looking to elevate their networking game. In this book, you'll discover how to identify and cultivate high-value connections that can significantly enhance your career or business. Through the innovative Connection Expansion Exercise™, you'll broaden your perspective on networking, moving beyond traditional one-on-one strategies to a powerful many-to-many relationship-building approach.

Do you want to be able to talk to people with confidence and charisma, always know what to say even in difficult situations, easily make small talk, become an effective communicator, and leave a great first impression? If that’s the case, this audiobook will finally help you get there!

Great teams are built and maintained with great intention, though they can make it look deceptively easy. Too many teams engage in dysfunctional behaviors or fall into territorialism, apathy, and unproductive relationships. The result? An overwhelmed, unengaged, and stressed-out workforce that...

Over the past five years, organizations adopted Slack, Zoom, and Microsoft Teams in droves. Think of COVID-19 as pouring gasoline on the fire. The pandemic didn't start a trend, as much as it accelerated an existing one. Unfortunately, far too many of us mistakenly view these applications as Email 2.0. As a result, we are missing out on extraordinary opportunities to create more collaborative work environments, increase organizational transparency, reduce manual work, make our work lives less stressful, simplify core business processes, and much more.

Want to close deals, build trust, and navigate business in Mexico-without a language barrier slowing you down? This book gives you the exact Spanish phrases you need to communicate confidently and negotiate successfully in any professional setting. Whether you're traveling for work, managing cross-border deals, or building partnerships in Mexico, this practical phrasebook is your fast-track to sounding sharp, respectful, and business-ready.

Networking Mastery gives you practical, confidence-building tools to make real connections without feeling fake or overwhelmed. Discover how to network in a way that’s authentic, effective, and aligned with your personal style—whether you're an introvert, a rising professional, or looking to grow your business. Includes actionable tips, mindset shifts, and worksheets to help you turn casual conversations into meaningful opportunities.

“Manipulators in Business” is your tactical guide to spotting, neutralizing, and outsmarting hidden influence in corporate environments. Rooted in psychology, real-world corporate dynamics, and proven power analysis, this audiobook exposes the unseen playbook manipulators use and arms you with clear, practical strategies to protect yourself and rise above them.

Trabajar más duro no garantiza avanzar más rápido. Pero jugar inteligente sí.En "Juega Inteligente," descubrirás las 6 estrategias que usan los profesionales que avanzan 3 veces más rápido sin quemar su vida en el proceso.

In "Cracking the Code: Becoming a Top Technical Recruiter" by Jon D. McClain offers a straightforward guide for anyone looking to break into the world of Tech Recruiting, whether you’re an experienced Recruiter, or just starting out. The demand for tech talent is high, and companies are competing fiercely to hire the best. This audiobook helps you position yourself as a vital link between companies and top talent, opening up opportunities for career growth and increased earnings.

What if you could walk into any room—or log onto any Zoom call—and speak with unshakable confidence, crystal-clear clarity, and the power to move people to action? In Speak with Impact, communication expert and executive coach Jonathan M. Prescott gives you the practical tools and proven techniques to master public speaking—whether you're stepping on stage, presenting at work, or recording your next online video.

In Influence at Work, workplace strategist and bestselling author Maxwell J. Carrington shares a proven, ethical system for mastering persuasion, communication, and power dynamics so you can lead from wherever you are. Drawing on more than 20 years of coaching leaders, managers, and high-potential professionals, Carrington reveals how to win support for your ideas, strengthen your relationships, and position yourself for career growth—without playing dirty.