Showing results for "the centre" in Violence in Society
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Everything on the Line
- Calming & De-escalation of Aggressive & Mentally Ill Individuals on the Phone - A Comprehensive Guidebook for Emergency Dispatch (9-1-1) Centers
- By: Ellis Amdur
- Narrated by: Dan Levy
- Length: 6 hrs and 52 mins
- Unabridged
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Although call-takers at an emergency dispatch center are under no immediate physical threat, they are often the focus of intense verbal violence. In this comprehensive guidebook, Ellis Amdur, with the assistance of consultants whose cumulative experience in emergency call-taking and emergency dispatch totals over 120 years, walks professionals working in emergency dispatch centers through a multitude of steps they can assist in keeping first responders, callers, and other members of the public safe, while functioning at the highest level of professionalism.
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Everything on the Line
- Calming & De-escalation of Aggressive & Mentally Ill Individuals on the Phone - A Comprehensive Guidebook for Emergency Dispatch (9-1-1) Centers
- Narrated by: Dan Levy
- Length: 6 hrs and 52 mins
- Release date: 02-11-2022
- Language: English
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