Showing results for "revelation" in Customer Service
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The Revelation Conversation
- Inspire Greater Employee Engagement by Connecting to Purpose
- By: Steve Curtin
- Narrated by: Sean Pratt
- Length: 4 hrs and 37 mins
- Unabridged
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While employees may possess the knowledge and skills to do their jobs, they are unaware of what best-selling customer service author Steve Curtin calls job purpose: how their specific tasks contribute to the organization’s reason for being. They understand what to do and how to do it, but not why they do it. Curtin offers a fresh tool to overcome this challenge. Instead of just having assignments to work on, they now have a purpose to work toward. Service quality goes from transactional to exceptional.
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The Revelation Conversation
- Inspire Greater Employee Engagement by Connecting to Purpose
- Narrated by: Sean Pratt
- Length: 4 hrs and 37 mins
- Release date: 11-04-2022
- Language: English
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