Showing results for "Nicholas Webb" in Customer Service
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What Customers Crave
- How to Create Relevant and Memorable Experiences at Every Touchpoint
- By: Nicholas J. Webb
- Narrated by: James Foster
- Length: 7 hrs and 1 min
- Unabridged
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Overall4.5 out of 5 stars 13
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Performance4.5 out of 5 stars 13
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Story4.5 out of 5 stars 13
The best companies in the world discover what their customers desire - and then deliver it in memorable and deeply human experiences. How well do you know your customers? What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love? What do they hate? Find the answers, and you're well on your way to success
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5 out of 5 stars
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Fantastic book to kickstart customer experience!
- By Amazon Customer on 19-06-2017
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What Customers Crave
- How to Create Relevant and Memorable Experiences at Every Touchpoint
- Narrated by: James Foster
- Length: 7 hrs and 1 min
- Release date: 27-12-2015
- Language: English
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Non-member price: $28.99
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What Customers Hate
- Drive Fast and Scalable Growth by Eliminating the Things That Drive Away Business
- By: Nicholas Webb
- Narrated by: James Foster
- Length: 6 hrs and 10 mins
- Unabridged
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Overall0 out of 5 stars 0
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Performance0 out of 5 stars 0
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Story0 out of 5 stars 0
This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.
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What Customers Hate
- Drive Fast and Scalable Growth by Eliminating the Things That Drive Away Business
- Narrated by: James Foster
- Length: 6 hrs and 10 mins
- Release date: 15-03-2022
- Language: English
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Non-member price: $21.99
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