Showing results for "James Hillman" in Marketing & Sales
-
-
AI-Powered Customer Experience
- The Future of Call Center Excellence
- By: Sam Zuker
- Narrated by: James A. Hillman
- Length: 6 hrs and 42 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
AI-Powered Customer Experience, The Future of Call Center Excellence. Future belongs to organizations that understand how to measure what matters: customer lifetime value, emotional satisfaction, effort reduction, and the seamless orchestration of human and artificial intelligence working together. Thirty years ago, when I first stepped into a call center, success was measured by how many calls an agent could handle per hour. The faster you moved customers along, the better your numbers looked.
-
AI-Powered Customer Experience
- The Future of Call Center Excellence
- Narrated by: James A. Hillman
- Length: 6 hrs and 42 mins
- Release date: 08-10-2025
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from Wish List failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
$22.99 or free with 30-day trial
-