Showing results for title "The Experience Mindset", by author "Tiffani Bova" in All Categories
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The Experience Mindset
- Changing the Way You Think About Growth
- By: Tiffani Bova, Tom Peters - foreword
- Narrated by: Tiffani Bova, Kaleo Griffith
- Length: 6 hrs and 30 mins
- Unabridged
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Overall5 out of 5 stars 3
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Performance5 out of 5 stars 3
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Story5 out of 5 stars 3
In the war for customer acquisition, businesses invest millions of dollars to improve customer experience. They deliver packages faster, churn out new products, and endlessly revamp their UI, often putting greater strain on employees for diminishing returns. According to Tiffani Bova, this siloed focus on customer experience – without considering the impact on your staff—actually hinders growth in the long run. The most successful companies adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX) at the same time.
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5 out of 5 stars
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Enlightening
- By Alex Thornton on 26-03-2025
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The Experience Mindset
- Changing the Way You Think About Growth
- Narrated by: Tiffani Bova, Kaleo Griffith
- Length: 6 hrs and 30 mins
- Release date: 06-06-2023
- Language: English
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