Your Client Just Bought AI At Lunch, Now What? cover art

Your Client Just Bought AI At Lunch, Now What?

Your Client Just Bought AI At Lunch, Now What?

Listen for free

View show details

About this listen

Send us a text

We challenge MSPs with a stark data point—88% of clients adopt AI without consulting their MSP—and test whether it signals a true relevance crisis or a shift to specialization. We map two winning roles for providers and outline how governance-led integration protects margins and trust.

• 88% DIY AI as a signal of lost advisory status
• application layer purchases versus core operational services
• commoditisation risk from losing the strategic conversation
• complexity and governance as differentiation for MSPs
• margins shifting to strategy, integration, and assurance
• concrete offerings for AI readiness, policy, and compliance
• deciding between an AI strategy leader or an operational fortress
• urgency to clarify role, message, and value


MSPs are guaranteed to miss out on every opportunity they do not take.
No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.