On this episode of The WP Minute’s Agency Action podcast, Kurt von Ahnen and Toby Cryns explore the complexities of leadership, management, and employee accountability. They discuss the evolution of their leadership styles, the importance of team members taking ownership, and the necessity of training and standards. The guys also examine the challenges of delivering constructive feedback, the balance between hiring for skills versus attitude, and the strategies for business growth through effective sales and networking. Additionally, they emphasize the significance of having a clear mission and vision, as well as the importance of planning for an exit strategy in business.

Takeaways:

• Kurt reflects on his past as a hard-nosed boss and the evolution of his leadership style.
• Employees need to feel invested in their work.
• Training and clear standards are crucial for team performance.
• Feedback should be constructive and aimed at helping employees improve.
• Hiring should focus on both skills and cultural fit.
• Sales strategies are essential for business growth, not just marketing efforts.
• Networking and relationship building can lead to valuable opportunities.
• A clear mission and vision become vital when leadership is not present.
• An exit strategy is important for long-term business sustainability.
• Growing a business can be a valuable life experience, providing important lessons.

Important Links:

• Kurt’s Agency: Mañana No Mas
• Toby’s Agency: The Mighty Mo!
• Follow Kurt & Toby:
  LinkedIn: Kurt | Toby
• Agency Action Podcast: thewpminute.com/subscribe