Episodes

  • Special Episode: Bullhorn acquires Target Recruit
    Aug 1 2025

    Lauren and Rob wanted to break in to highlight the opportunity for healthcare staffing firms as Bullhorn officially acquired Target Recruit today.


    The crew thinks Bullhorn customers will benefit from Target Recruits suite of healthcare specific functions and Target Recruit customers will benefit from Bullhorn's strong middle and back office suite.


    Check out the episode to hear more about why Lauren and Rob are excited and remember to follow, like and comment on the show wherever you tune in.

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    6 mins
  • Navigating Compliance Challenges in Staffing: Insights from Brad Mayr
    Jul 30 2025

    This week Rob Mann and Lauren Jones, are joined by Brad Mayr, Senior Business Consultant at Vensure Staffing Alliance.


    Brad discusses the challenges staffing executives face, transitioning from growth-focused entrepreneurs to dealing with compliance and regulatory issues that can impede business growth.


    The trio speak about the opportunity in outsourcing back-office tasks, especially in highly regulated states.


    Lauren and Rob are taking their 2-week summer break and will be back August 20th.


    We also want to send our condolences to the team at Avionte, with the sudden passing of their CEO Rishabh Mehotra.


    Please remember to rate, review and share the episode wherever you tune in and thank you to our sponsor, Leap Advisory Partners.


    #StaffingIndustry #BusinessGrowth #Outsourcing #Compliance #Leadership

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    38 mins
  • Stop ignoring your Middle Office with Ellen Gomes
    Jul 23 2025

    This week, Rob Mann and Lauren interview Ellen Gomes, Vice President of Marketing at Cartwheel, a company focused on automating accounts receivable (AR) for staffing agencies.


    Ellen discusses the importance of AR in overall business efficiency, the benefits of automation compared to increasing headcount, and the impact of a well-designed user interface on adoption and customer experience.


    The middle and back office are traditionally low in innovation, so Rob and Lauren will continue to focus the podcast on this area for the rest of the month.


    Please remember to rate, review, and share the episode wherever you tune in. Thank you to our sponsor, Leap Advisory Partners.

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    40 mins
  • Unpacking AI's Impact on Recruitment with Andy Jones
    Jul 16 2025

    This week Lauren and Rob sit down with Andy Jones, CEO and Co-founder of Tracker-RMS. Andy and the crew continue the conversation on how AI is impacting the staffing and recruiting industry.

    Andy and the team talk about:

    1. How AI and modern technology has completely shifted the power dynamic in sales.

    2.The different phases of AI and how they pertain to Staffing & Recruiting.

    3. How technology should serve one primary purpose: making consultants the best they can be with the time they have.

    This is another must listen as business owners continue to prepare for AI's impact in our industry.

    Please remember to rate, review and share the episode wherever you tune in.

    And thank you to our sponsor Leap Advisory Partners.

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    41 mins
  • Evolving Commission Plans in Staffing with Carl Jones
    Jul 9 2025

    In this episode, Lauren and Rob discuss the challenges and strategies around commissions in the staffing industry with guest Carl Jones, CEO and Founder of Konquest. Konquest is the first and only commission automation platform designed specifically for the staffing industry.

    Konquest aims to streamline commission calculation, enhance transparency, and incentivize performance through gamification. Carl shares how his platform helps achieve these goals.

    The trio shares the importance of aligning commission plans with organizational goals, maintaining flexibility, and considering intrinsic motivations.

    They also delve into the potential impact of AI on commission structures, and the crucial role of constant review and adjustment.

    If you've never considered commissions as a strategic part of your business plan, this is a must-listen!

    Thank you to our sponsor, Leap Advisory Partners, and please remember to rate, review, and share the episode wherever you tune in.

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    38 mins
  • The Power of Referrals and Building Community with David Folwell
    Jul 2 2025

    In this episode, hosts Lauren Jones and Rob Mann welcome David Folwell, CEO of Staffing Hub and the host of The Staffing Show, to discuss the critical role of referrals in staffing.

    " Getting people to stay on contract longer. When you go work with a friend, you stay on contract longer, you redeploy at a higher rate."

    Here David underscores the importance of strategic sourcing and the concept of candidate lifetime value. In our conversation David covers tactics to maximize gross profit per hire, comparing referrals to other sourcing methods, and the necessity of reducing dependency on job boards.

    The crew also shares stories highlighting:

    -How to leverage your personal and professional networks for staffing needs.

    -Why community building is different in 2025, with remote and hybrid cultures.

    -How important human connection is in our exceedingly technology-first world.

    This episode is brought to you by Leap Advisory Partners.

    Remember to rate, review and share the episode wherever you tune in.

    #Staffing #Recruitment #Referrals #innovation #digitalmarketing #technology #saas

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    37 mins
  • The Future of IT Staffing: Innovation and a Culture of Kindness with Lydia Wilson and Kip Havel
    Jun 26 2025

    In this episode of 'You Own the Experience Podcast,' hosts Robert Mann and Lauren Jones sit down with Lydia Wilson and Kip Havel from Dexian to explore how forward-thinking concepts like 'Black Sky Thinking' and the 'Kindness Index' are shaping innovation in IT staffing.


    Lydia and Kip share insights into Dexian’s culture, highlighting their commitment to continuous innovation through AI, upskilling, and reskilling, all while fostering a workplace rooted in kindness and support.

    As the conversation wraps up, the hosts and guests reflect on the rapidly evolving tools and practices transforming the staffing industry.


    They emphasize the importance of adaptability, ongoing learning, and a people-first mindset as key strategies for staying ahead in a competitive market.


    Whether you’re a staffing professional or a business leader, this episode offers practical tips and inspiration for navigating the future of work.


    Please remember to rate, review, & share the episode wherever you tune in.


    Thank you to your sponsor Leap Advisory Partners.

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    45 mins
  • AI & Trust: Enhancing Recruitment and Marketing with Sabashan Ragavan and Leslie Vickrey
    Jun 11 2025

    In this episode, Lauren and Rob discuss the vital role of AI in recruitment and marketing and recap all the AI updates announced during Bullhorn Engage Boston.


    Later in the episode, LJ and Rob are joined by industry experts Sabashan Ragavan, CEO and co-founder of Hey Milo, and Leslie Vickery, CEO and founder of Clear Edge Marketing.


    The group's conversation explores the impact of AI on building trust, enhancing candidate experiences, and improving internal and external processes in staffing.


    Key takeaways include:

    • the importance of using AI to create personalized yet scalable experiences
    • the intersection of technology and human touch in achieving exceptional outcomes
    • the essential role of internal marketing in driving adoption and trust.


    The episode underscores the revolutionary potential of AI in the staffing industry and offers actionable insights for leveraging technology to foster growth and efficiency.


    Please remember to rate, review and share the episode wherever you tune in.


    Thank you to our sponsor Leap Advisory Partners.

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    1 hr and 5 mins