UX consultants Dan Szuc and Jo Wong observe peer-to-peer connection sorely missing in workplace culture and discuss how a lack of empathy and poor conduct in business settings contribute to high disengagement rates. From a UX consultancy perspective, they point out the importance of collective responsibility, empathy, and human soft skills that are harder to master. Drawing parallels between workplace dynamics and their experiences in theater and education, their view offers a different way of seeing workplace culture and the need for a cultural shift toward intentional, meaningful interactions. Their books, 'Make Meaningful Work' and 'Make Meaningful Culture,' offer practical insights for fostering a healthier work environment.

The summary below was AI-generated using Descript.

00:00 Introduction and Guest Introduction

00:21 Discussing Workplace Culture and Disengagement

01:18 Dan and Joe's Journey in UX

02:42 The Importance of Empathy in the Workplace

05:15 Dan's Story: From Drama to Business Culture

06:54 Fundamentals of Successful Culture

12:13 Challenges in Modern Workplaces

19:39 The Role of Education in Shaping Culture

22:25 AI and the Future of Work

27:05 The Problem with Short-Termism and Attention Spans

28:01 Practical Approaches to Education

28:35 The Importance of Curiosity in Learning

30:08 Engagement and Responsibility in Schools

32:57 Avoidance and Responsibility in Workplaces

33:49 The Role of Process in Work Culture

35:16 Introducing the SPARKLE Framework

44:17 The Impact of Early Life Experiences

49:10 Promoting Meaningful Work and Culture

50:21 Final Thoughts and Resources

Find them here:

Subscribe to their newsletter: https://www.linkedin.com/newsletters/make-meaningful-work-7327884648296972288

Find them here: https://www.makemeaningfulwork.com/

https://www.apogeehk.com/

https://www.makemeaningfulwork.com/books

https://www.amazon.com/dp/173792823X?ref_=pe_93986420_774957520

https://www.makemeaningfulwork.com/about

Host Dawna Jones has been podcasting since 2008. She specializes in providing insights that make sense of everyday life and provides skills, and practices for visionary resilience and adaptive thinking. www.DawnaJones.com

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