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Work in Progress: Deep Dive

Work in Progress: Deep Dive

By: Human Capital Innovations
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About this listen

Work in Progress: Deep Dive is your behind-the-scenes look at the evolving workplace through the lens of cutting-edge research and real-world insights. Join two dynamic cohosts as they dive into Dr. Jonathan H. Westover's latest articles and research, unpacking the big ideas shaping HR, leadership, change management, and work redesign today.

Each episode blends thoughtful analysis with lively conversation, breaking down complex workplace trends into practical takeaways you can actually use. Whether you're a leader navigating organizational change, an HR professional reimagining talent strategy, or simply curious about the future of work, you'll find fresh perspectives and plenty of "aha" moments here.

Expect candid discussion, occasional debates, and the kind of banter that makes even the densest research feel accessible. Because the world of work is constantly shifting—and this podcast is your guide to making sense of it all, one conversation at a time.

© Jonathan H. Westover
Economics Management Management & Leadership
Episodes
  • A Conversation about Organizational Theory as the Foundation for Agentic AI Systems
    Feb 15 2026

    This conversation argues that the success of agentic AI systems depends more on organizational theory than on technical model improvements. As these systems expand to include multiple AI agents, they frequently suffer from coordination failures, information degradation, and excessive costs. To solve these issues, they suggest applying established human management principles, such as maintaining a limited span of control through hierarchical structures and using structured boundary objects for clearer communication. Calibrating how tightly these agents are linked and managing their information processing limits can prevent the "telephone game" effect that often ruins complex workflows. Ultimately, they posit that treating AI orchestration as an organizational design challenge is essential for building scalable, reliable, and economically viable automation. Transitioning from ad hoc prototypes to mature governance frameworks will allow enterprises to transform unpredictable agent swarms into high-performing digital teams.


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    19 mins
  • A Conversation about How Gen Z Are Rational Actors Not Snowflakes
    Feb 14 2026

    This conversation explores the generational friction occurring as Generation Z enters a workforce still governed by legacy organizational structures. Rather than viewing the perceived lack of commitment from younger staff as a personal defect, the analysis suggests these tensions stem from a structural misalignment between outdated corporate systems and the needs of modern knowledge work. To address issues like high turnover and leadership shortages, this research advocates for an evolution toward transparency, competency-based progression, and flexible work designs. Implementing these evidence-based interventions allows organizations to transition from control-oriented models to dynamic environments that prioritize skill development and meaningful contribution. Ultimately, this research argues that modernizing the psychological contract between employers and employees fosters long-term innovation and stability for all generations.

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    14 mins
  • A Conversation about How AI Mutates Jobs Instead of Killing Them
    Feb 14 2026

    This conversation explores how artificial intelligence is simultaneously automating routine tasks and augmenting complex human capabilities within the same occupations. While many high-income professionals possess the financial resources and transferable skills to adapt to these shifts, a significant group of administrative and clerical workers faces high exposure with limited support. This bifurcation of vulnerability suggests that AI is not simply replacing jobs but is fundamentally reconfiguring work content and skill requirements. Organizations can manage this transition by implementing transparent communication, work redesign, and targeted training programs. Ultimately, this research argues for proactive policy and organizational strategies to build long-term resilience as AI reshapes the labor market.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    19 mins
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