Today on the Good Company Podcast, we continue our overarching theme of creating better workplaces by exploring how to build (and keep) respect at work. Drew and Brett unpack taking ownership and accountability to gain influence, how to build trusting relationships, workplace behaviors that build and break trust, best practices for receiving bad news as a leader, and why there are no winners in the blame game. Tuning in, you’ll also learn about safety culture, the reasons certain negative events recur, the perils of the human condition, and how to garner trust and respect at work. To close, Drew and Brett explore the art in your work and how silence can often lead to new and better discoveries.

Key Points From This Episode:

• How their colleagues have won their respect, and why this matters. [0:03:09]

• Ways that ownership and accountability influence respect in the workplace. [0:08:55]

• Comparing workplace behaviors that build and break trust. [0:16:22]

• Best practices for receiving bad news as a leader: regulating your emotions. [0:25:20]

• Why blame never solves any problems. [0:34:49]

• Safety culture, and why certain behaviors repeat when others don’t. [0:41:43]

• How many of our shortcomings are the result of the human condition. [0:45:03]

• Important advice for garnering trust and respect at work. [0:51:15]

• Finding the art in work. [0:56:22]

Quotes:

“When you shut up, people will ask you stuff. – When you constantly talk, people get tired of hearing what you have to say.” — Drew Dudley [0:03:45]

“Leadership comes in all shapes and sizes. You don’t have to be in – formal senior executive leadership to demonstrate it.” — Brett Elmgren [0:08:17]

“Something that naturally wins respect is when somebody is self-aware [enough to] acknowledge their weaknesses, is open about that, and willing to actually improve upon it. We build trust so much quicker that way.” — Brett Elmgren [0:09:00]

“Most people are going to be harder on themselves than you are going to be on them.” — Drew Dudley [0:15:17]

“One of the best ways of building trust is demonstrating trust.” — Drew Dudley [0:24:37]

“Blame has never solved any organizational problem ever.” — Brett Elmgren [0:35:46]

“‘I don’t know’ are the three most powerful words in leadership.” — Drew Dudley [0:55:36]

“Even if you’re an analytical person, recognize the art in your work. – Make sure that there is emotion in your intellect and intellect in your emotion.” — Drew Dudley [0:56:21]

Links Mentioned in Today’s Episode:

CEO Excellence

The Alchemist

SafeStart

Drew Dudley | Everyday Leadership

Brett Elmgren | Axom Leadership