Why Most Business Owners Think They Have Culture, But Don’t | Beth Tellez & Stacey Bankston
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About this listen
What if the thing holding your business back isn’t strategy… but trust?
In this episode of The TrustBuilt Podcast, Alan Bennett is back with therapists and business owners Beth Tellez and Stacey Bankston to unpack one of the most misunderstood leadership challenges business owners face: vulnerability, accountability, and trust inside growing teams.
They explore why many owners believe they have a healthy culture—yet still face high turnover, disengaged employees, and a business that can’t run without them. This conversation bridges therapy, leadership, and business ownership to show how trust is built (or broken) in real time—and why it directly impacts scalability, retention, and exit value.
If you’re tired of carrying everything yourself and wondering why your team won’t fully step up, this episode is for you.
👉To learn more about how to build a business that runs without you subscribe to The TrustBuilt Podcast
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⏱️Chapters
02:10 — The Hidden Trust Problem in Owner-Dependent Businesses
05:28 — How Childhood Conditioning Shapes Leadership Behavior
08:58 — Accountability Without Fear: Reframing Leadership Responsibility
12:01 — Why Business Owners React Defensively to Accountability
16:15 — Psychological Safety: The Missing Link in Team Performance
21:00 — Designing a Team Model That Attracts the Right People
25:14 — Alignment vs. Misalignment in Partnerships & Teams
32:17 — Scarcity vs. Insecurity: What’s Really Driving Control Issues
37:21 — Kinship-Based Leadership & Why It Scales Better
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Connect with Beth & Stacey
🌐 https://www.creativenwa.com/