Episodes

  • What Can You Do Today? Continuous improvement is Key to Business Success
    Aug 11 2025

    Meet Megan and Adam they haven't always had it together but here they outline the steps they took to turn the business into the flourishing success that it is today! They share their journey of overcoming challenges and meeting the business with where it was at, they discuss the risks they took, the changes they implemented for success, and the importance of mental health in business.

    This is a great podcast for anyone on the path outlining the steps to growth. They maintain key aspects necessary for you are support, knowing your worth, and creating a positive work environment for both you and your employees.

    Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/

    Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

    See omnystudio.com/listener for privacy information.

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    13 mins
  • Systems That Scale: Rachel Evans on Building Workshops That Run Without You
    Aug 4 2025

    Running a successful auto repair business takes more than great technicians—it takes structure, leadership, and systems that stick. In this episode of Whispering Loudly, Rachel Evans, the number one automotive business coach in the aftermarket, shares how shop owners can move from chaos to clarity with simple, effective strategies.

    From the shift to online training post-COVID to the power of well-documented SOPs, Rachel reveals why structure is the secret weapon for training service advisors and building a team that performs without you. Joined by producer Mel, they also swap stories from the road, reflect on lessons from client events, and dive into what it really takes to lead like a CEO instead of just doing it all yourself.

    Whether you’re onboarding your first service advisor or looking to step away from the tools, this episode offers practical, no-nonsense advice to help you create a workshop that runs on systems—not stress.

    Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/

    Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

    See omnystudio.com/listener for privacy information.

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    9 mins
  • How Much Is Your Auto Repair Shop Worth?
    Jul 28 2025

    There may come a time when you think about cashing in and heading off into the sunset so how much is your Auto Repair Shop actually worth? Here Rach

    discusses essential strategies for achieving top dollar for your Auto Repair Shop. Even if you’re not thinking about selling now implementing these strategies will ensure you’re covered for a good return should you ever want to get out. She’ll take you through the hoops of preparation and understanding the ideal buyer. Enlist a good accountant to pick apart your profit and loss and make your business look healthy and attractive to someone searching to buy. We also dive into meaningful Team bonding and how to retain employees.

    Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/

    Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

    See omnystudio.com/listener for privacy information.

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    9 mins
  • Turnover is Vanity and Profit is Sanity
    Jul 28 2025

    You can be turning over a huge amount of money but still be wildly stressed because of all your outgoings and relentless commitments. Here Rach focuses on strategies surrounding turnover and profit. She emphasises the importance of financial management and restructuring to ensure business owners are compensated fairly. Additionally, the conversation explores the dynamics of working with family members in a business setting, highlighting the need for clear roles and communication to maintain both business success and personal relationships.

    Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

    Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

    See omnystudio.com/listener for privacy information.

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    12 mins
  • Increase Efficiency and Your Bottom Line with this Tool
    Jul 21 2025

    Auto Data provides essential technical information for mechanics. Here Rach is joined by Brett Engerman, the commercial director of Auto Data Australia and New Zealand. Independent shops often rely on Google, which can lead to errors. Having accurate data can save time and improve customer experience and prevent workshops from missing out on significant profits by the inability to diagnose the need for more comprehensive services. Customers too, prefer thorough servicing to quick fixes that cost them in the long run. Find out about how you can implement this software to improve your overall workshop performance.

    Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

    Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

    See omnystudio.com/listener for privacy information.

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    13 mins
  • Running an Auto Repair Shop is Tricky! Simplify with these Strategies
    Jul 14 2025

    Running an Auto Repair Shop is tricky, let’s face it! If it was easy everyone would do it. Business owners can get bogged down in the processes though and it’s really important to focusing on what truly moves the needle. Understanding your profit margins is crucial for business success as is ensuring your team is engaged correctly and with purpose. Stay open to change achieve greater success by exploring new ideas and strategies.

    Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

    Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

    See omnystudio.com/listener for privacy information.

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    11 mins
  • Resilience the Pathway to Success
    Jul 7 2025

    Here Coach Dean discusses how problems can be viewed as opportunities for growth and share strategies for building resilience, including financial preparedness and the significance of mindset.

    Dean says one of the biggest problems business owners face is thinking they shouldn't have problems. Problems are inherent in personal and professional development and you shouldn't have to solve your problems yourself; learn from those who have.

    Dean also discusses that building a financial war chest can help solve problems quickly. Resilience is built by falling down but not staying down and mindset affects your perception of reality.

    We also look at understanding what you want to achieve because that's crucial for resilience and ultimately success.

    Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

    Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

    See omnystudio.com/listener for privacy information.

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    14 mins
  • Shutting Down Your Ego for Business Success
    Jun 30 2025

    Here Rach discusses the impact of ego on business decisions, the importance of distinguishing between expenses and investments and how holding onto money out of fear can hinder growth. The conversation also touches on the challenges faced by businesses that struggle with cash flow despite high revenue due to poor management. We consider why it is that many owners that fail to implement systems to support sustainable growth and the fear around of losing customers leading to poor pricing strategies. Find out why it's so important to challenge the mindset that keeps you stagnant

    Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

    Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

    See omnystudio.com/listener for privacy information.

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    14 mins