Raising prices in a cost-of-living crisis can feel terrifying, but as Rachel Evans shares in this Workshop Whispers episode of Whispering Loudly, fear-based pricing keeps you stuck in struggle. She breaks down how to shift from emotional decisions to profit-driven strategies, and why understanding your margins is the key to sustainable growth.

Rachel also dives into the hiring challenges many auto repair shop owners face—explaining why rushed recruitment and bland job ads attract the wrong people, and how systems like No More Bad Hires can transform your team and retention rates.

From pricing for value to attracting A-players, this episode is packed with practical steps to strengthen your workshop’s foundation and move beyond survival mode into long-term profitability.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

Working six days a week for two years straight might feel like the only way to keep your shop alive—but at what cost? In this episode of Whispering Loudly, Rachel Evans, the number one automotive business coach in the aftermarket, tackles one of the biggest questions workshop owners face: How do you move to a four-day work week without killing revenue?

Joined by producer Mel, Rachel shares proven strategies for transitioning to a shorter week, educating customers, and creating a better work-life balance for both owners and their teams. Plus, they dive into the tough reality of apprentice turnover, exploring how culture, leadership, and support systems can make or break young technicians before they’ve even started.

If you’ve ever dreamed of reclaiming your weekends or are struggling to find and keep the right people, this episode offers practical steps to shift your business model and strengthen your team without sacrificing profit.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

In this episode of Whispering Loudly, host Rachel Evans interviews Paul Maric, a prominent figure in automotive journalism and co-founder of CarExpert.com.au. They discuss Paul's journey from a car-loving teenager to a successful entrepreneur, the evolution of the automotive industry, the importance of adapting to electric vehicles, and strategies for effective communication in business. The conversation also touches on consumer trends in car purchases and the significance of creating a positive first impression in workshops, along with tips for engaging social media content.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

Customer loyalty is great—but is it enough to keep your auto repair shop growing? In this Workshop Whispers episode of Whispering Loudly, Rachel Evans unpacks why repeat clients don’t always guarantee long-term success and why understanding customer attrition is key.

Rachel shares insights on tracking data, maintaining a healthy marketing strategy, and encouraging word-of-mouth in a changing market. She also dives into the reality that up to 18% of your customer base may slip away each year and explains how to combat it with consistent engagement and smarter systems.

If you’ve ever wondered why your workshop feels busy but growth has stalled, this episode offers practical steps to protect your margins, boost retention, and turn loyal customers into a sustainable foundation for your business.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

Let us guess? Someone leaves so you rush to slap together a job add and get it out ASAP because you need the person yesterday!

No, don’t do this, crafting a job add is akin to a work of art these days. Good technicians are in hot demand and you want to stand out to the A grade players, but how do you do this? Listen in for Rach’s solid advice that will have you cheering and attract the right person for your role. Remember not having a tech costs you absolutely but bad hires cost more.

Rach dives into the art of selling the opportunity to make you stand out in a crowd.

The Workshop Whisperer has also just created ‘no more bad hires’ to help you out with the process go here to get it https://www.workshopwhisperer.com/.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

When two techs are at each other’s throats and the shop’s booked out but still cash-poor, what’s really going wrong? In this episode of Whispering Loudly, Rachel Evans, the number one automotive business coach in the aftermarket, breaks down the leadership moves and financial strategies every auto repair shop owner needs.

From resetting toxic team dynamics to uncovering where the money’s leaking (hint: it’s either your margins or your expenses), Rachel and producer Mel tackle real questions from shop owners and share success stories from clients who’ve gone from debt to multi-property wealth.

If you’ve ever struggled with culture clashes, cashflow headaches, or just want a roadmap to make your workshop run without you, this episode is packed with no-nonsense advice and practical wins.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

In this episode of Whispering Loudly Craig Bales, and Gabrielle Clift discuss the journey of Highfields Mechanical, the challenges and opportunities for female technicians in the automotive industry, and the importance of training and mentorship.

Gabby shares her passion for automotive work and her recent recognition as Capricorn Apprentice of the Year, highlighting the potential for growth and success in the industry.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

What happens when your business can’t function without you? In this Workshop Whispers episode of Whispering Loudly, Rachel Evans tackles one of the most common struggles for auto repair shop owners: creating a business that runs smoothly, even when you’re not there.

Joined by producer Mel, Rachel introduces the One Three One method, a simple yet powerful way to train your team to become solutions-focused instead of relying on you for every answer. She also dives into why documenting processes is the cornerstone of true freedom and how shifting your leadership style can transform both your business and your life.

If you’ve ever wanted to step away without everything falling apart—or just dream of a business that doesn’t need you 24/7—this episode offers practical, proven steps to start building real independence into your workshop.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.