In this episode of The Care Podcast, Jo speaks with Helena Hitchcox, Director of Operations at Unique Senior Care, about what to do when something doesn’t feel quite right with a loved one. Whether it’s small changes in behaviour, memory, or daily routines, Helena shares practical advice on how to trust your instincts, respond calmly, and avoid jumping to the worst conclusions. Drawing on both professional experience and her personal journey supporting her mum, Helena explains how to notice subtle changes, support independence, and approach sensitive conversations with care and dignity.

Who this is for:

✓ Family members worried something has changed in a loved one

✓ People noticing subtle changes in behaviour or memory

✓ Anyone unsure whether to seek medical advice

✓ Those wanting to support someone without taking away independence

In this video we cover:

✓ How to recognise when something “feels off”

✓ Subtle changes in behaviour, memory, and routines

✓ Why it’s important not to jump to conclusions too quickly

✓ How to support a loved one without taking over

✓ When it might be time to seek medical advice

✓ Possible causes of confusion (not always dementia)

About Unique Senior Care Unique Senior Care is an award-winning home care provider, trusted by families across the UK.

With years of experience and a commitment to excellence, we specialise in dignified, personalised support — from companionship to complex needs. Our expert teams are here to help your loved ones live safely and independently, every step of the way.

📞 Call us for advice: 0808 134 1161

👍 If you found this helpful, please like, subscribe and share — it helps more families find trusted support.

Explore more support: 🎧

Watch more episodes of The Care Podcast: https://www.youtube.com/playlist?list=PL8fboT9aroWT_IldwcpXdgl7H4p21icBW

Further resources and support:

Care Advice Hub: https://www.uniquecare.co.uk/care-advice-hub/

Website: https://www.uniquecare.co.uk

Home care costs: https://www.uniquecare.co.uk/home-care-costs-calculator/

Is it time for care? https://www.uniquecare.co.uk/is-it-time-for-care/

Join our team: https://www.uniquecare.co.uk/carer-jobs/