What are the signs of dysfunctional communication in the workplace? How do we deal with them? In this episode, I am joined by my special guest, Mark Shuler as he discusses how to deal with dysfunctional communication styles in the workplace. To address the situation, Mark has broken down those strategies into four categories: Boundaries, Buffers, Deflectors, and Neutralizers.

Listen in as Dawn and Mark dissect the dysfunctional communication styles and have an in-depth discussion about the four categories in how to approach the situation.

The post Episode 223 – Boundaries, Buffers, Deflectors, and Neutralizers – Interview with Mark Shuler, M.A. first appeared on The Shuler Group LLC.

I thoroughly enjoyed my conversation with Heenle Turner, HR expert, probably because we are so aligned in our beliefs around valuing employees, right people in the right seats, just to name a few

Some key points from our discussion:

• How 5-star employees are only 15% of any industry
• What 5 criteria make up a 5-star employee
• Main pitfalls when recruiting
• Why employees are leaving their jobs today
• Heenle’s new favorite question on employee engagement surveys

About Heenle Turner:

Heenle is a certified HR Professional with a passion for helping businesses succeed. Heenle has provided HR consulting services to more than 200 businesses varying in size and industry. Heenle’s experience in sales, customer service and people management has uniquely positioned her to partner with entrepreneur’s and business leaders to recruit and retain a team of their own five-star employees.

Connect with Heenle:

• LinkedIn: https://www.linkedin.com/in/heenleturner/

The post Episode 222 – 5-Star Employees – Interview with Heenle Turner, HR Expert first appeared on The Shuler Group LLC.

I recently chatted with Ryan Gottfredson, Ph.D, and it was one of the most engaging and fascinating interviews I’ve done.

Ryan is a cutting-edge leadership development author, researcher, and consultant, with a focus on vertical development. In case this is a new concept for you (or even if you’re familiar, you may want to hear what Ryan has to say about it), you’ll definitely want to listen in!

We discussed

• What vertical development is (and it’s something that everyone wants, but they don’t know exactly what it is)
• The two different types of development and 90% of leadership development efforts are in one, and it’s woefully inadequate
• How we navigate change, pressure, uncertainty, and complexity
• The paradoxes of being a leader
• How most leaders view failure
• Vertical development characteristics
• 3 adult developmental levels (that correspond to vertical development)
• 2 approaches to vertically developing ourselves

About Ryan Gottfredson:

Ryan Gottfredson, Ph.D. is a cutting-edge leadership development author, researcher, and consultant. He helps organizations vertically develop their leaders primarily through a focus on mindsets. Ryan is the Wall Street Journal and USA Today best-selling author of Success Mindsets: The Key to Unlocking Greater Success in Your Life, Work, & Leadership. He is also the author of the newly released book, The Elevated Leader: Leveling Up Your Leadership Through Vertical Development. He is also a leadership professor at the College of Business and Economics at California State University-Fullerton.

Connect with Ryan:

• Facebook: https://www.facebook.com/RyanGottfredsonPhD/
• LinkedIn: https://www.linkedin.com/in/ryangottfredson/
• YouTube: https://www.youtube.com/channel/UCyTe4jL0cla-U_Y4lqjc3-w
• Twitter: https://twitter.com/RyanGottfredson
• Instagram: https://www.instagram.com/ryangottfredson/

The post Episode 221 – The importance of elevating your leaders – interview with Ryan Gottfredson first appeared on The Shuler Group LLC.