What Should I Be Watching Weekly, Not Annually?
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What Should I Be Watching Weekly, Not Annually?
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About this listen
Veterinary practice leaders, are you looking at your numbers often enough to truly lead in real time?
In this episode, our panel answers a practical question: Which 5 to 7 KPIs give you the clearest picture of practice health each week? From staff hours per doctor hour and inventory spend to revenue per DVM hour, percent of new clients, average daily revenue, appointment fill rate, COGS, income by hour, and even client complaints and reviews, we break down what actually matters.
We also explore how to use daily snapshots and trend tracking to make faster decisions without constantly pulling reports, plus a conversation around forward booking and staying proactive.
If you want clearer insight and quicker decision-making, this episode is your starting point.
Panelists include:
- Host = Brenda Tassava Medina, CVPM, CVJ, MVLCE, President of Encore Veterinary Consulting
- Brandon Hess, CVPM, CCFP, Partner at Grants Lick Veterinary Hospital
- Debbie Hill, CVPM, SPHR, SHRM-SCP, Consultant at Encore Veterinary Consulting
Thanks for listening!
Website: https://encorevet.com/
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Instagram: @encorevetconsulting
Linkedin: https://www.linkedin.com/company/encore-veterinary-consulting