Send a message directly to Lee ( Include your details )

We talk with River Realty’s Andy Brownhill about moving deposits and settlement into a digital workflow that gives the whole team real-time visibility and reduces trust account risk. Then, Riverstone Partners CEO Lucas McEntee breaks down why agencies adopt the Agency Portal and how the six-step process saves time while improving compliance and control.
• Why manual deposit handling creates a single point of failure
• how deposits are requested, paid, and tracked in real time
• auction night payments via QR code, BPAY, and PayTo
• settlement workflow through PEXA and automatic commission protection
• fewer email chains through a live dashboard and permissioned access
• legal industry reactions and the shift toward digital settlement norms
• AML readiness, audit trails, and fraud risk reduction
• team capacity, burnout reduction, and per-transaction pricing
In your show notes, there is a hyperlink that says "send a message to Lee." You can either type one or use our new feature to record. It could be an objection, something you want fixed. Send it through, and I will cover it in the program.

Hosted by Lee Woodward Training Systems

Brought to you by The Agency Portal

🎓 The Complete Salesperson Course – Australia’s premier real estate training, delivered nationally throughout the year. Build the skills, systems, and mindset to perform at the highest level. Learn more →

📚 The Super Coaching Program – An exclusive membership providing ongoing coaching, resources, and strategies to support sustained growth in real estate. Join today →

Discover more:

• Next Events
• Lee's New Book – Claiming Doors
• Explore Lee Woodward Short Courses
• The Top 100 Business Stories & Life Lessons Of Charles Tarbey

Send a message directly to Lee ( Include your details )

We talk with Tristan Rowland about leading vendors through a cooling Brisbane market with facts, neutral data, and a clear plan. We unpack how confidence, transparency, and the right words protect relationships while still driving price and action.
• rebranding to Bright Estate Agents and differentiating in a race to low fees
• using evidence to move vendors from opinion to decisions
• handling buyer objections by testing logic and motivation
• focusing on perspiration, professionalism, promotion before defaulting to price cuts
• using realestate.com.au views plus saves and shares to explain engagement
• setting an immediate action plan for every vendor meeting
• adding neutral market context with consumer confidence and forecasting reports
• explaining why strong fees and vendor standards improve outcomes
• staying durable under pressure and using “we, us, our” language

Hosted by Lee Woodward Training Systems

Brought to you by The Agency Portal

🎓 The Complete Salesperson Course – Australia’s premier real estate training, delivered nationally throughout the year. Build the skills, systems, and mindset to perform at the highest level. Learn more →

📚 The Super Coaching Program – An exclusive membership providing ongoing coaching, resources, and strategies to support sustained growth in real estate. Join today →

Discover more:

• Next Events
• Lee's New Book – Claiming Doors
• Explore Lee Woodward Short Courses
• The Top 100 Business Stories & Life Lessons Of Charles Tarbey

Send a message directly to Lee ( Include your details )

Most real estate agents don’t have a lead problem. They have a silence problem. The gap between “not ready yet” and “ready to list” is where relationships leak, competitors sneak in, and great databases quietly underperform.

We sit down with Lucia Hatten from WeCall For You to unpack how consistent, Australian-based “on behalf” phone calls keep homeowners warm without sounding salesy. We get specific about what to call and when: just-listed, just-sold updates, pre-market hype, off-market results, Christmas and anniversary check-ins, past-appraisal follow-up, and those simple market-report touchpoints that build trust over the years. Lucia shares how her team onboards to match an agent’s voice, how they clean and confirm CRM details, and why a normal conversational tone beats a scripted prospecting performance.

We also role-play a real “hot result” call so you can hear the language that turns a nearby record sale into an appraisal booking. Then we go behind the scenes on call volumes, three-hour calling blocks, and how cold data can be warmed into genuine relationships over time. If you care about real estate lead nurturing, database management, and building future listings in Australia, you’ll walk away with a clearer process and sharper expectations.

Subscribe for more practical selling habits, share this with an agent who needs better follow-up, and leave a review with your biggest database challenge so we can tackle it next.

wecall4u.com.au

Hosted by Lee Woodward Training Systems

Brought to you by The Agency Portal

🎓 The Complete Salesperson Course – Australia’s premier real estate training, delivered nationally throughout the year. Build the skills, systems, and mindset to perform at the highest level. Learn more →

📚 The Super Coaching Program – An exclusive membership providing ongoing coaching, resources, and strategies to support sustained growth in real estate. Join today →

Discover more:

• Next Events
• Lee's New Book – Claiming Doors
• Explore Lee Woodward Short Courses
• The Top 100 Business Stories & Life Lessons Of Charles Tarbey