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Value Coffee Talk

Value Coffee Talk

By: Genius Drive
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About this listen

B2B buyers want to know the business outcomes they can expect from proposed solutions and the realized value of what they've already purchased. Yet far too few solution providers can articulate value. Value Coffee Talk interviews sales, marketing and customer success leaders about their value programs to discuss the challenges, opportunities and share best practices. Hosted by author and serial entrepreneur Tom Pisello, the ROI Guy, and value expert April Morley, the pair grab a coffee with their guests and dive into the tough questions that need answering in order to drive value success. This show is a service of the Enterprise Value Collective (EVC), a community of business value leaders and practitioners, and independent value consultancy Genius Drive.Copyright 2025 Genius Drive Economics Management Management & Leadership Marketing Marketing & Sales
Episodes
  • The Perfect Marriage of Proposals and Value Selling
    Dec 18 2025

    In this episode of the Value Coffee Talk podcast, host Tom Pisello speaks with Ray Meiring, CEO of QorusDocs about the marriage of proposals and business value,

    The pair discuss the significance of proposal automation in business, emphasizing the importance of value articulation and how it enhances the effectiveness of proposals.

    He draws an analogy between proposals and light bulbs, highlighting that without the 'power' of value, proposals remain ineffective. The discussion transitions into how value modeling can be integrated into proposals to create compelling presentations that resonate with stakeholders.

    Takeaways

    • Proposals need power to be effective.
    • Value modeling is crucial for impactful proposals.
    • A proposal without value is like a light bulb without electricity.
    • Compelling presentations enhance the effectiveness of proposals.
    • Integrating value modeling can transform business proposals.
    • The marriage of value and presentation is essential.
    • Effective proposals resonate with stakeholders.
    • Business strategy should focus on value delivery.
    • A well-structured proposal can drive acquisitions.
    • Understanding value is key to proposal success.

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    26 mins
  • The Art of Quantifying Value
    Dec 16 2025

    In this episode of the Value Coffee Talk podcast, host Tom Pisello speaks with value leader Mike Samuels from Pendo.io about the importance of storytelling in value consulting, the challenges of quantifying ROI, and the role of AI in enhancing value measurement.

    They discuss the significance of proof of value, the need for effective customer success programs, and the evolving nature of value roles within organizations. The conversation emphasizes the importance of collaboration across teams and the necessity of establishing clear benchmarks to drive customer success and retention.

    Takeaways

    • 80% of business cases isn't really about the math.
    • Storytelling is crucial in value consulting.
    • The math comes last in the value conversation.
    • Proof of value must bridge technical and business outcomes.
    • Realized value programs are essential for customer success.
    • AI is reshaping the value consulting role.
    • Attribution challenges can hinder value measurement.
    • Value evolves over time and should be documented.
    • Look at the entire sales process for value opportunities.
    • Don't just focus on the business case; consider the entire customer journey.

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    23 mins
  • Growth Success Is Built on ICPs, Business Outcomes & Realized Value
    Dec 11 2025

    In this Value Coffee Talk podcast, Mike Slater, PE Operating Partner for the Carlyle Group, discusses the importance of aligning sales efforts with the ideal customer profile (ICP) to improve pipeline efficiency and win ratios.

    In the conversation, Slater emphasizes the need for sales teams to focus on opportunities where they have a higher likelihood of success, the importance of value selling, and the importance of improving retention and expansion in driving growth success.

    Takeaways

    • 67 % of all of the pipeline does not match the ICP.
    • Spending time on the wrong opportunities is inefficient.
    • Deals that take longer to close are often lost.
    • Align sales efforts with the ideal customer profile to boost success.
    • Value selling and a focus on business outcomes is essential.
    • Products instrumented to clearly quantify realized value will help drive better retention and growth.

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    24 mins
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