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Urgent Care Leadership

Urgent Care Leadership

By: Lou Ellen Horwitz Kristin Rastatter
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If it were easy, everyone would do it...but it's not. Join us as we explore the fun and frustration of leading and managing in our unique industry.

© 2025 Urgent Care Leadership Economics Management Management & Leadership
Episodes
  • Episode 1: Nimble and Bold - Shaun Ginter

    Episode 1: Nimble and Bold - Shaun Ginter
    Jan 29 2021

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    Some of the innate characteristics of the people drawn to urgent care as a profession served us well through the pandemic so far. Shaun and I take a look at the past year, which organizations excelled vs. just survived (or not), what made the difference, and what we can all learn from it.
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    20 mins
  • Episode 2: Hubris - Patrice Pash

    Episode 2: Hubris - Patrice Pash
    Feb 25 2021

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    What does someone like Patrice Pash, who is renowned in our industry for her incredible operations acumen and industry expertise, consider the key characteristic of a great leader? The answer might surprise you. And yes, getting to hang out with her for this was awesome. If you've ever seen her speak, you'll know what I mean. Enjoy!
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    35 mins
  • Episode 3: Focus - Richard Park

    Episode 3: Focus - Richard Park
    Mar 30 2021

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    If you want to know some of CityMD's original secrets to success, have a listen. Warning: they aren't sexy, and they aren't easy - but they could be tremendously helpful to you.

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    29 mins
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