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Understanding your data to drive service delivery improvements

Understanding your data to drive service delivery improvements

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Emilee Lehenbauer, vice president of federal at Qualtrics, said collecting and analyzing a wide range of feedback is key to fixing citizen interactions.

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.