Under the Bonnet: What MSPs won’t tell you about your IT setup w/ Kan Mallawathantri
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Under the Bonnet: What MSPs won’t tell you about your IT setup w/ Kan Mallawathantri
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About this listen
Most recruitment agencies are using just a fraction of the tech they’re already paying for—and many are being upsold by MSPs (Managed Service Providers) on tools they don’t need.
In this episode of Talent Matters, we’re joined by Kan Mallawathantri, Founder of Avensys Tech and former in-house IT leader for recruitment businesses like MSI and DRC. Kan breaks down what most MSPs don’t tell you, the hidden tools inside Microsoft 365 that recruiters overlook, and how to stay lean, secure, and efficient without bloating your tech stack.
We cover:
Why most recruitment agencies only use 30% of Microsoft 365
The tools already in your licence that can replace Calendly, Dropbox, Slack, and more
How to automate onboarding, offboarding and compliance
Shadow IT and how it puts your agency at risk
What to ask when choosing an MSP—and what to avoid
Why Microsoft Copilot could change the way recruiters work
If you're a recruitment agency owner, ops lead, or marketer trying to cut costs while scaling your business, this one’s for you.
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