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Under The Coverage

Under The Coverage

By: Nova Healthcare Administrators
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About this listen

 We talk to people who work behind the scenes but are also consumers of healthcare. We ask them what they know now that they wish every healthcare consumer knew. Find us on Twitter @UndrTheCoverage or send us a question to podcast@novahealthcare.comAll rights reserved Hygiene & Healthy Living
Episodes
  • Is Mental Health Therapy Covered by Insurance? Understanding Mental Health Benefits

    Is Mental Health Therapy Covered by Insurance? Understanding Mental Health Benefits
    Nov 11 2025
    Your mental health matters - and knowing your benefits is the first step toward getting the right care and support. In this episode of Under the Coverage, we break down common mental health benefits, including therapy coverage, Employee Assistance Programs (EAPs), and what to expect when accessing care through your workplace. We also share resources for immediate support: -Visit 988lifeline.org or call/text 988 to connect with the Suicide and Crisis Lifeline. -Explore tools and links at samhsa.gov or call 1-800-622-HELP (4357). -Learn more at mhanational.org from Mental Health America. -Contact the National Alliance on Mental Illness (NAMI) at 1-800-950-NAMI (6264) or visit nami.org/help
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    8 mins
  • I Went in For a Free Screening, Why Did I Get a Bill?

    I Went in For a Free Screening, Why Did I Get a Bill?
    Nov 4 2025
    Isn’t preventive care supposed to be free? Then why did you get a bill after your screening? In this episode, we explain the difference between preventive and diagnostic care, and why asking one extra question at your checkup might change what ends up on your bill. Learn what to ask your provider so you’re not caught off guard.
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    5 mins
  • Understanding Medical Bills & EOBs (Explanation of Benefits)

    Understanding Medical Bills & EOBs (Explanation of Benefits)
    Oct 28 2025
    Ever get a bill in the mail and wonder if it’s actually a bill? Enter the Explanation of Benefits (EOB). In this episode, we'll review what an EOB is and what it tells you about your care and costs. You’ll also learn what steps to take if something doesn’t look right.
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    7 mins
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