In this episode, Nick Chubb and Raal Harris return from CrewConnect Global in Manila, reflecting on the strange, dreamlike week of long-haul travel, jet lag, and big maritime conversations. Nick opens with a gripe: the rising narrative that Gen Z has no attention span and needs TikTok-style micro-training. They challenge the myth, arguing it’s patronising, inaccurate, and dangerous for a safety-critical industry, especially when young seafarers are delivering some of the most impressive, high-quality presentations in the sector, including a standout IMEC cadet-led cyber-risk session.

The conversation shifts to seafarer representation in corporate leadership, sparked by Splash’s new Seafarers Report. Nick and Raal explore ideas like putting active seafarers on company boards, sending executives to sea annually, and building more authentic two-way engagement. They share examples from across the industry, including Bjorn Højgaard’s recent time onboard and BSM’s mixed-seniority innovation retreats, as well as reflections on culture, transparency, and why long voyages reveal the “real” shipboard experience more than CEO photo-ops.

They then discuss the OSM Thome merger, Tommy Olofsen’s new leadership role, and the growing shift among PE-backed ship managers toward diversified service portfolios as technical management alone reaches its scaling limits.

Finally, Raal introduces the episode’s big idea: digital twins of people, not ships. From startups like Vivien and Expertwin to Zoom’s CEO imagining AI replicas attending meetings, they unpack the ethics, risks, and potential benefits of capturing organisational knowledge. Nick wrestles with the tension: while knowledge retention and process capture could genuinely strengthen maritime businesses, AI “clones” risk destroying autonomy, degrading decision-making, and blurring personal IP.

The pair debate creativity vs. infinite-game decision-making, authenticity, AI-generated “likeness marketplaces,” and the slippery slope between helpful augmentation and Black Mirror-style identity capture.

Episiode Partner

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In this episode, Nick Chubb and Raal Harris sit down with Torsten Pedersen, Chief Operating Officer of Seaspan Corporation, to explore what it takes to lead transformation inside the world’s largest independent container ship owner.

Torsten shares his unconventional path from Danish village life to early CFO roles at Maersk, describing how global exposure shaped his leadership philosophy and his belief that the best ideas come from listening. He reflects on how those formative experiences informed his approach to lean, values-driven leadership at Seaspan, where simplicity, discipline, and collaboration underpin everything from safety to growth strategy.

The conversation dives deep into ESG, digitalisation, and decarbonisation, with Torsten explaining why Seaspan resists making long-range sustainability promises for 2050 in favour of practical five-year cycles and measurable progress. He outlines the company’s philosophy of embedding sustainability into everyday operations rather than treating it as a separate goal, focusing on being better next week than last week.

Nick and Raal explore how Seaspan’s “integrated operating model” allows it to scale profitably while staying lean, empowering local teams, and maintaining customer trust in an industry where most clients already own and operate ships themselves. Torsten describes how the company’s culture of ownership and accountability has been formalised over time and how those values now guide recruitment, decision-making, and transformation.

From change management and culture-building to the human side of digital transformation, Torsten shares candid reflections on leadership: why overcomplicating safety systems can make people less safe, how collaboration drives innovation, and why some change programs fail simply because the underlying idea is bad. The discussion also touches on connectivity and crew welfare, with Starlink and OneWeb reshaping shipboard communication, bringing new opportunities and new challenges for cohesion at sea.

Torsten closes with advice for leaders facing transformation: Start with the end in mind. Don’t try to save the world all at once. Be curious about everything but disciplined about what you pursue.

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In this episode, Nick Chubb and Raal Harris are joined by Heather Combs, CEO of Ripple Operations, to explore how technology, people, and purpose are converging in the evolution of maritime HR and crew management.

Heather shares her journey from tech-enabled services and edtech into maritime, describing how she was drawn to the sector’s blend of global impact and deep-rooted community. She explains how Ripple, formed through the merger of Marine Learning Systems, Adonis HR, Marine CFO, and ShipAdmin is building an end-to-end HR platform for maritime, connecting recruitment, scheduling, training, compliance, and payroll through one integrated data hub.

The discussion dives into the complexity of crewing, from the exponential combinations of multinational teams on cruise ships to the intricate web of labour laws, union agreements, and training requirements that make crew management one of the hardest problems in shipping. Heather explains why integration, not replacement, is key moving from spreadsheets and siloed systems to connected platforms that improve efficiency without breaking what already works.

Nick and Raal also explore the people side of transformation, including Ripple’s challenge of uniting four legacy brands under a single culture and mission. Heather reflects on the importance of empathy, communication, and shared vision in creating a cohesive global team, and how satellite connectivity and crew wellbeing technology like Starlink are reshaping what it means to work at sea.

Looking ahead, Heather discusses the roadmap toward Ripple’s next-generation cloud platform, due to launch its first clients in 2026, and the long-term opportunity to expand into adjacent markets such as offshore, ferry, and commercial shipping. She also shares her optimism about AI’s role in maritime, her lessons from working with private equity, and the book that changed her view on the intersection of governance and innovation.

The episode closes on a personal note, with Heather’s guiding philosophy: say yes - to new industries, new opportunities, and even the challenges that make you nervous.

Episode Partner

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