Zoe is a personalized nutrition program which uses at-home tests and blood sugar monitoring to help users understand how their body responds to food and provide personalized dietary recommendations. Chris and Derek interview Lisa about her positive and negative experiences with Zoe, and what she would change for future releases. In Condensed Soup, we discuss our favourite recent health care tech.

In this episode, we discuss an opinion piece written by Nick Hodges lamenting the decline of the user interface, providing our analysis of the main points regarding where UI has gone wrong and how we can fix it. In Condensed Soup, we discuss the most misused UX research phrases.

Make sure you stay to the end of the episode for a big announcement! But before that, Derek talks with Chris and Lisa about why he is part of the Tidbyt fan club. Tidbyt is a retro-style display that has a passionate core base but likely a limited future. For UX Soup, they discuss their favourite retro video game.

For years, automotive interior design has trended toward minimalism, which combined with smartphone and other tech trends has led automakers to move an ever increasing amount of functionality to the touchscreen. However, some automakers and regulators are pushing back. Join Chris, Derek, and Lisa as they discuss touchscreen design considerations, safety issues, and give their thoughts on the future of touchscreens in the car.

Last year, Human Factors and Ergonomics professionals from Delft University of Technology published a paper arguing that their field was losing credibility and significance. Join Chris, Derek, and Lisa (our three human factors professionals) as we discuss this article and the profession as a whole. Is the paper correct? What are the dangers facing our profession? What can be done to make it more impactful?

Can it be? Yes! UX Soup has returned with the original gang! Join Chris, Lisa, and Derek as they return to the mic to talk about the UX of ChatGPT and other large language models (LLMs). They discuss applications, its impact on UX research, and for Condensed Soup share their silliest AI experiences, with a singalong at the end.

This week, Lisa sits down with Serena Nüsing and Stéphanie Krus and their research project “Practitioner’s Stories” where they and their team volunteered their time to examine the needs of the service design community. Listen as we discuss some of their discoveries from the interviews they conducted with other professionals in the field and how the process itself impacted participants and indeed their own roles as service designers.

Practitioner Stories

You can follow the team on twitter at @PractitionerSt1

The Practitioner Stories Team Contact Info

Angela Orviz, twitter - @Artmadillo

Serena Nüsing, twitter - @SerenaNusing

Stéphanie Krus, twitter - @StephanieKrus

Vinishree Verma, twitter - @Vinishreee

Send us your thoughts and comments or ask us anything by emailing us at

Today we really go beyond the buzzwords and discuss in full the buzzword of the year: the metaverse. Chris welcomes David MacQueen from Strategy Analytics to discuss what the metaverse is, why it is, what use cases it enables, how we will interact with it, and why augmented reality is the key to future metaverse adoption.

SA's Metaverse research

David MacQueen on LinkedIn

Send us your thoughts and comments on the metaverse or ask us anything by emailing us at UXSoup@strategyanalytics.com.

Chris on LinkedIn

Lisa on LinkedIn

Diana on LinkedIn

Strategy Analytics UX Innovation Practice