UNIFY (Part 3): Leading the Reconstruction Era—How to Redefine Your Business Pulse
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About this listen
In this episode, I dive into Section Three: Organization of the UNIFY e-book by my mentor, Florentino A. Hernando (Sir FAH).
This section forced me to confront a difficult reality: my corporate life is currently in a Reconstruction Era.
I am inheriting problems I did not create and leading people who are tired. The key insight is: I am not being resisted for who I am; I am being resisted because people are still recovering from old pain.
Since I lack corporate cash flow visibility, I could not use the book's standard Holy Trinity (Cash, Customer, Culture). Instead, I created my own, focused on my division's control:
✅ Pillar 1 (Financial Reframed): Resource Stability (Time & Capacity)
✅ Pillar 2 (Customer Reframed): Tutor Relationship (Loyalty & Satisfaction)
✅ Pillar 3 (Employee Reframed): Associate Morale (Resilience & Commitment)
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