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Trust and Clear Communication in the Financial World

Trust and Clear Communication in the Financial World

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Conversations about money often come with pressure. People worry about getting it wrong, asking the wrong question, or not fully understanding what’s being explained. In those moments, clarity and trust matter just as much as expertise.

In this episode of the Body Talk podcast, Alina is joined by Chenji Meng, Wealth Manager at Hymans Robertson Personal Wealth, to explore the role of trust and clear communication in the financial world.

Chenji describes his work as financial therapy, focusing not just on numbers, but on the emotions, behaviours and beliefs that shape financial decisions. We talk about what great communication looks like in high-stakes conversations, how leaders can make complex financial ideas easier to understand, and why empathy and listening are just as important as technical expertise.

This conversation is for anyone curious about how trust is built through communication, particularly in professional and financial settings. It offers a thoughtful look at how clarity, empathy, and presence shape decision-making, and why the human side of communication matters, especially when the stakes are high.

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