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Toucan Talks

Toucan Talks

By: Kickstart Collective
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About this listen

Toucan Talks is a podcast for Wilmington-area business owners and entrepreneurs who are eager to learn from those on a similar journey. Each week, we talk with an area business owner about their successes, challenges, and experiences in business. Don’t worry – we keep it fun as we bounce from topic to topic.


© 2026 Toucan Talks
Economics Marketing Marketing & Sales
Episodes
  • 3 Practical Tips to Improve Local SEO
    Feb 9 2026

    Want to show up first when nearby customers search on Google? We break down the simplest path to local visibility with three moves you can start today: fix and sync your listings, write for local intent, and build a steady stream of real reviews that you actually respond to. No fluff—just the practical steps we use with service businesses and brick-and-mortar shops to win the map pack.

    We start by cleaning your data across the web. Your Google Business Profile is the anchor, but Bing, Yelp, Facebook, and niche directories also feed Google’s trust signals. When your name, address, phone, hours, and categories match everywhere, your quality improves and rankings rise. We share how to audit the essentials and how listing tools like Semrush can push one accurate profile to dozens of directories so you stop chasing logins and start seeing results.

    Next, we shift from generic keywords to local intent. Competing for “attorney” or “plumber” everywhere is a slog; targeting “estate planning attorney in Wilmington” or “24-hour plumber near Wrightsville Beach” is achievable. We’ll show you where to place these phrases—headlines, service pages, Google Business Profile descriptions, and posts—so they read naturally and convert. You’ll hear tips on categories, service menus, photos, and updates that signal activity and relevance to both people and algorithms.

    Finally, we turn reviews into a growth engine. Get the direct review link from your profile, print a QR code for your counter, and send a quick follow-up email after a job. Use a simple workflow: route low ratings to your team to resolve offline and send happy customers straight to Google to publish. Then respond to every review. Thoughtful replies prove you care, calm the occasional rant, and tell Google your profile is active—boosting visibility in Maps and local search.

    Ready to move up the ranks without overcomplicating it? Subscribe, share this with a friend who runs a local business, and leave us a review so more people can find the show.

    Get more from Toucan Talks!

    Watch on YouTube
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    Subscribe to our email list

    //

    Meet your hosts and learn more about Kickstart Collective at kickstartcollective.co

    Kickstart Collective is a creative marketing agency based in Wilmington, NC. We offer our clients a creative advantage through creative content and marketing strategies.

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    15 mins
  • From Vision To Action: Mindset And Micro Tweaks For Small Business Owners
    Feb 3 2026

    Goals don’t stick because they’re loud; they stick because they’re aligned. We sit down with Buffy Andrews, owner of the Made Well Center for Wholeness and Executive Director of Wellness Without Walls, to reset the rushed energy of January and build a saner, more effective plan for February and beyond.

    Together, we unpack how to choose goals that match your values and bandwidth, avoid performative growth, and use small, compounding improvements to move the numbers that matter.

    We dig into the real-life rhythm of business ownership—capacity, seasonality, and the honest recalibration that follows sickness, holidays, and shifting priorities. Instead of launching a dozen new offers, we show how micro tweaks across pricing, sales, marketing, operations, and client experience can add up to major gains. Think clearer offers, faster responses, better follow-up, and slight price adjustments that honor your service and stabilize revenue.

    We also draw a bright line between alignment and pressure: how to feel when a decision is off, how to refuse scarcity-based choices, and how to keep vision as your anchor and filter.

    You’ll learn the “try, fail quickly, reset” loop that makes experimentation safe and productive—no cold plunges for your business, just thoughtful tests with tight feedback.

    Buffy also shares how Wellness Without Walls connects people in Wilmington, NC, with mental health and wellness resources when finances or insurance fall short, underscoring why sustainable growth and community care go hand in hand.

    If you’re ready to trade comparison for clarity and force for flow, this conversation gives you a practical path to progress that actually fits your life.

    If this resonated, follow and subscribe, share with a friend who’s building something brave, and leave a quick review to help more people find the show.

    Learn more about Made Well Center: madewellcenter.org

    Learn more and support Wellness Without Walls: wellnesswithoutwalls.co

    Get more from Toucan Talks!

    Watch on YouTube
    Follow on Instagram
    Subscribe to our email list

    //

    Meet your hosts and learn more about Kickstart Collective at kickstartcollective.co

    Kickstart Collective is a creative marketing agency based in Wilmington, NC. We offer our clients a creative advantage through creative content and marketing strategies.

    Show More Show Less
    17 mins
  • Consistency Beats Intensity with Steady Marketing Tactics
    Jan 26 2026

    The first rush of January can feel electric—until it doesn’t. When the hype fades, growth belongs to the brands that show up on schedule, speak with clarity, and keep promises week after week. We unpack a practical framework for making consistency your competitive edge, even when energy dips and the calendar gets crowded.

    We start by reframing intensity as a spark, not a strategy. A standout video or campaign can open doors, but predictable results come from a quarterly plan anchored to one strong asset—think hero video, guide, or webinar—and a steady stream of repurposed pieces. You’ll hear how we break a single message into short social clips, simple carousels, and an email sequence that moves people from awareness to action without burning out your team. We also share how a basic content calendar, batch scheduling, and a tight approvals process protect your output on the days you don’t feel creative.

    Then we shift from funnel thinking to the marketing flywheel, where delight fuels momentum. Clear onboarding, timely follow-ups, and repeatable check-ins turn customers into advocates and content into a feedback loop. We talk through delegation that actually works—naming conventions, templates, and clean handoffs—so you can scale without chaos. If January got away from you, there’s still time: use February to reset, set a realistic cadence, and track leading indicators like saves, replies, and clicks that predict revenue.

    If you’re ready to trade random surges for reliable growth, this conversation gives you the blueprint: focus your message, plan in quarters, repurpose without apology, and let habits carry you when motivation won’t. Enjoy the episode, and if it helps, share it with a friend who needs a steady push. Subscribe, leave a quick review, and tell us the one habit you’re committing to this week.

    Get more from Toucan Talks!

    Watch on YouTube
    Follow on Instagram
    Subscribe to our email list

    //

    Meet your hosts and learn more about Kickstart Collective at kickstartcollective.co

    Kickstart Collective is a creative marketing agency based in Wilmington, NC. We offer our clients a creative advantage through creative content and marketing strategies.

    Show More Show Less
    10 mins
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