Think Fast Talk Smart: Communication Techniques

By: Matt Abrahams Think Fast Talk Smart
  • Summary

  • One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships. Tune in every Tuesday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our eNewsletter at fastersmarter.io.
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Episodes
  • 200. Four Keys for Focused Communication: Live Lessons from Our 200 Episodes
    Apr 29 2025

    This live Q&A with host Matt Abrahams celebrates 200 episodes of Think Fast, Talk Smart.


    In an age of endless content and information, how do we ensure our communication cuts through the noise? Across 200 episodes of Think Fast, Talk Smart, host Matt Abrahams has discovered four essential ingredients that help messages rise above the chatter: concision, relevance, accessibility, and precision.

    “Attention is our most precious commodity in the world today, and we need to make sure that we engage our audience so we get their attention,” says Abrahams in this special 200th episode. How do we capture and keep that attention? As he’s explored with guests throughout the show, effective and engaging communication — from all kinds of people and in all kinds of places — is concise, relevant, accessible, and precise.

    In this special 200th episode of Think Fast, Talk Smart, host Matt Abrahams shares insights gleaned from hundreds of conversations with communication experts, followed by a live Q&A with listeners from around the world. From crafting compelling elevator pitches to managing speaking anxiety, this celebration episode offers practical advice for focused communication that is sure to be the focus of your audience’s attention.

    Episode Reference Links:

    • Jenny Luna
    • Ep.78 Three Guiding Principles for Successful Communication

    Connect:

    • Premium Signup >>>> Think Fast Talk Smart Premium
    • Email Questions & Feedback >>> hello@fastersmarter.io
    • Episode Transcripts >>> Think Fast Talk Smart Website
    • Newsletter Signup + English Language Learning >>> FasterSmarter.io
    • Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
    • Matt Abrahams >>> LinkedIn


    Chapters:

    • (00:00) - Introduction
    • (04:30) - Concision in Effective Messaging
    • (07:42) - Make Your Message Relevant
    • (13:34) - Ensuring Accessibility
    • (17:46) - The Importance of Precision
    • (24:35) - Craft an Impactful Elevator Pitch
    • (28:23) - Build a Stronger Vocabulary
    • (30:19) - Communicating Numbers and Data
    • (32:48) - Responding When Caught Off Guard
    • (34:47) - Confidence for Speaking and Presenting
    • (37:45) - Steering Conversations Back on Track
    • (40:18) - Dream Podcast Guest
    • (41:19) - What’s Coming Next
    • (42:59) - Conclusion

    *****
    Stay Informed on Stanford's world changing research by signing up for the Stanford Report
    Support Think Fast Talk Smart by joining TFTS Premium.

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    44 mins
  • 199. Blunder Pressure: Mastering In-the-Moment Communication (3 of 3)
    Apr 22 2025

    This three-part miniseries is all about keeping your cool when speaking on the spot.

    Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there’s no time to plan, practice, or perfect — we have to respond in the moment.

    Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu situations with confidence. What does it take to flow, not freeze, when put on the spot? This special three-part series turns to experts for guidance, from a sports commentator, FBI hostage negotiator, and UN translator to a game show host, NFL referee and Sotheby’s auctioneer.

    Part 1: Preparation and Mindset

    Discover how to prepare for the unpredictable, manage anxiety, and find the right headspace for success.

    Part 2: Mastering the Moment

    Learn to stay present, read the room, and use techniques like mirroring and pacing to connect with your audience.

    Part 3: When Things Go Wrong

    Find out how to recover from inevitable mishaps and keep moving forward with confidence, turning mistakes into gold.

    In addition to insight-packed discussions, this Think Fast, Talk Smart miniseries offers practical exercises and homework assignments to help you implement what you've learned. Whether you draw blanks when put on the spot or simply want to articulate your thoughts more clearly in the moment, these episodes will transform how you think — and speak — on your feet.

    Episode Reference Links:

    • Chris Voss - Former FBI Negotiator, Keynote Speaker
    • Chris Voss's Book: Empathy and Understanding In Business
    • Annabelle Williams - Paralympic Champion, Sports Broadcaster
    • Giampaolo Bianchi - United Nations Interpreter
    • Brad Rogers - NFL Referee, Professor
    • Phyllis Kao - Sotheby's Auctioneer
    • Peter D Sagal - Game Show Host, Author


    Connect:

    • Premium Signup >>>> Think Fast Talk Smart Premium
    • Email Questions & Feedback >>> hello@fastersmarter.io
    • Episode Transcripts >>> Think Fast Talk Smart Website
    • Newsletter Signup + English Language Learning >>> FasterSmarter.io
    • Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
    • Matt Abrahams >>> LinkedIn


    Chapters:

    • (00:00) - Introduction
    • (02:42) - Focus on What’s Next, Not What Went Wrong
    • (04:40) - Failure with Confidence
    • (06:45) - Flexibility Over a Fixed Plan
    • (08:28) - Staying Cool in Public Slip-Ups
    • (10:36) - Using Laughter to Reset
    • (13:05) - Gracefully Correcting Yourself
    • (14:42) - Staying Calm Under Pressure
    • (19:40) - Listener Exercises on Reflecting to Improve
    • (21:56) - Conclusion

    *****
    Stay up to date on the next great discovery at Stanford by signing up for the Stanford Report
    Become a Faster Smarter Supporter by joining TFTS Premium.

    Show More Show Less
    23 mins
  • 198. Pause and Effect: Mastering In-the-Moment Communication (2 of 3)
    Apr 17 2025

    This three-part miniseries is all about keeping your cool when speaking on the spot.

    Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there’s no time to plan, practice, or perfect — we have to respond in the moment.

    Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu situations with confidence. What does it take to flow, not freeze, when put on the spot? This special three-part series turns to experts for guidance, from a sports commentator, FBI hostage negotiator, and UN translator to a game show host, NFL referee and Sotheby’s auctioneer.

    Part 1: Preparation and Mindset

    Discover how to prepare for the unpredictable, manage anxiety, and find the right headspace for success.

    Part 2: Mastering the Moment

    Learn to stay present, read the room, and use techniques like mirroring and pacing to connect with your audience.

    Part 3: When Things Go Wrong

    Find out how to recover from inevitable mishaps and keep moving forward with confidence, turning mistakes into gold.

    In addition to insight-packed discussions, this Think Fast, Talk Smart miniseries offers practical exercises and homework assignments to help you implement what you've learned. Whether you draw blanks when put on the spot or simply want to articulate your thoughts more clearly in the moment, these episodes will transform how you think — and speak — on your feet.

    Episode Reference Links:

    • Chris Voss - Former FBI Negotiator, Keynote Speaker
    • Chris Voss's Book: Empathy and Understanding In Business
    • Annabelle Williams - Paralympic Champion, Sports Broadcaster
    • Giampaolo Bianchi - United Nations Interpreter
    • Brad Rogers - NFL Referee, Professor
    • Phyllis Kao - Sotheby's Auctioneer
    • Peter D Sagal - Game Show Host, Author


    Connect:

    • Premium Signup >>>> Think Fast Talk Smart Premium
    • Email Questions & Feedback >>> hello@fastersmarter.io
    • Episode Transcripts >>> Think Fast Talk Smart Website
    • Newsletter Signup + English Language Learning >>> FasterSmarter.io
    • Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
    • Matt Abrahams >>> LinkedIn


    Chapters:

    • (00:00) - Introduction
    • (02:25) - Letting Go of the Script
    • (05:37) - Visual Listening
    • (06:56) - Nonverbal Communication
    • (09:45) - Tools of Connection
    • (13:06) - Pacing for Pressure
    • (14:06) - The Power of Pausing
    • (16:40) - How to Make a Great Introduction
    • (18:30) - Being Gracious in Conversation
    • (20:54) - Listener Exercises on Active Listening
    • (23:48) - Conclusion

    *****
    Stay Informed on Stanford's world changing research by signing up for the Stanford Report
    Become a Faster Smarter Supporter by joining TFTS Premium.

    Show More Show Less
    25 mins

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