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The Well-led Podcast

The Well-led Podcast

By: WRKdefined Podcast Network
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Where professionalism meets imperfection. The Well-led Podcast invites leaders to explore the space where the need to get results meets the reality of managing people. Discover how to demonstrate care, support, and grace for your team–because the workplace needs human leaders. https://www.one23ltd.com Formerly the comfy chairs podcast.All rights reserved by WRKdefined Economics Management Management & Leadership
Episodes
  • Feedback is a true story

    Feedback is a true story
    Jun 23 2026
    Feedback is one of the most important ways leaders provide support—but only when it is grounded in clarity, delivered with care, and followed by meaningful action. In this Lesson for Effectiveness episode of The Well-led Podcast, Kate Johnson summarizes the key leadership lessons from a month focused on feedback. Learn how to shift feedback from a moment of correction into an ongoing practice of support by adopting better mindsets, preparing with clearer expectations, removing ego from your message, and building the habit of receiving feedback yourself. If you would like practical tools that accompany conversations like this one, you can request the current free leadership toolkit at https://www.one23ltd.com/toolkits Subscribers to the onetwentythree ltd newsletter receive these resources automatically each month. Key takeaways Balanced, compassionate feedback is a way leaders support their teams. Effective feedback begins before the conversation by establishing clear expectations. Feedback requires preparation, specificity, kindness, and follow-up. Clarity and accountability create the foundation for useful performance conversations. Follow-up transforms feedback from criticism into genuine support. Strong feedback tells a true story of performance by focusing on facts. Removing ego helps keep feedback centered on the person receiving it. Precise language makes feedback easier to understand and act upon. Leaders strengthen feedback culture by asking for and receiving feedback themselves. Responding with gratitude creates trust and psychological safety. Timestamps0:00:00 - Key lessons from feedback conversations 0:02:15 - Three mindsets for supportive feedback 0:04:34 - Turning feedback mindsets into action 0:06:26 - Feedback as a true story of performance 0:09:44 - The importance of receiving feedback 0:12:50 - Practicing feedback as a leadership skill Keywords leadership feedback, effective feedback, performance management, employee support, feedback conversations, leadership communication, workplace accountability, clarity in leadership, psychological safety, leadership development
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    15 mins
  • A story of support

    A story of support
    Jun 16 2026
    Episode Description Feedback is not a one-time event, a required correction, or a gift someone should simply accept. Done well, feedback is an ongoing conversation that helps people understand the story of their work—the impact they are having, the progress they are making, and the support available to help them continue growing. In this episode of The Well-led Podcast, Kate Johnson welcomes Kim Rohrer, owner of Patchwork Portfolio, back for a conversation about feedback, storytelling, and the role leaders play in supporting performance. Together, they explore why feedback should center the person receiving it, how clarity and accountability create the foundation for meaningful conversations, and why effective feedback is ultimately an act of care. If you would like practical tools that accompany conversations like this one, you can request the current free leadership toolkit at https://www.one23ltd.com/toolkits . Subscribers to the onetwentythree ltd newsletter receive these resources automatically each month. Key takeaways Feedback is the way we ensure people know the results of their efforts. Effective feedback tells a true story about work performance, impact, and growth. Feedback should begin a conversation, not end one. Support is what turns feedback from criticism into leadership. Timestamps 00:00 | Welcome Back & Kim’s Storytelling Lens 02:10 | Feedback as the Story of Work 06:24 | Why “Feedback Is a Gift” Misses the Point 10:39 | Feedback as Support, Not a Drop-Off 16:21 | Clarity, Accountability, and the Real Job of Management 21:32 | Feedback as an Act of Care (Wardrobe Stories) 29:12 | Past Feedback Trauma, Culture, and Shared Standards 37:30 | Moving Beyond the Compliment Sandwich & Making Feedback Easier Keywords: feedback conversations, leadership feedback, employee performance, workplace communication, human leadership, supportive leadership, accountability, manager development, employee growth, feedback culture
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    45 mins
  • What am I missing here?

    What am I missing here?
    Jun 10 2026
    Feedback is one of the most practical tools leaders have for helping people grow, but many of us still hesitate to give it or ask for it. In this Other Voices episode of The Well-led Podcast, guests Mary Tettenhorst and Frank Sawyer explore why feedback can feel uncomfortable, how trust changes the conversation, and why effective feedback requires care, clarity, courage, and a willingness to learn. Through their reflections, they discuss the fears that keep us quiet, the importance of making feedback specific and useful, and why leaders must model receiving feedback if they want others to do the same. If you would like practical tools that accompany conversations like this one, you can request the current free leadership toolkit at https://www.one23ltd.com/toolkits Subscribers to the onetwentythree ltd newsletter receive these resources automatically each month. Guest Information Frank Sawyer has a career in healthcare administration distinguished by demonstrated results in hospital operations, strategy development and implementation, and large-scale improvement initiatives. He currently resides in Michigan with his wife and 2 kids. https://www.linkedin.com/in/frankesawyer731/ Mary Tettenhorst, Founder of Impact Talent Strategies, partners with organizations to develop leaders, build strategic people practices, and drive meaningful results. With more than 20 years of experience across every facet of talent development, she brings a practical, people-first approach to the employee lifecycle – from recruiting and onboarding to leadership development, performance management, and succession planning. Impact Talent Strategies https://www.linkedin.com/in/marytettenhorst/ www.linkedin.com/company/impacttalentstrategies Key takeaways Feedback is a tool for growth, not criticism. Avoiding feedback may feel kind, but it can withhold needed clarity. Trust creates the conditions for feedback to be received well. Effective feedback focuses on specific behaviors and impact. Asking for feedback demonstrates self-awareness and commitment to growth. Leaders must invest the time and effort needed to provide meaningful feedback. Receiving feedback well teaches others that honesty is safe. Feedback works best when it becomes part of everyday conversations. Great feedback combines courage and care. Developing others starts with being willing to keep learning yourself. Timestamps 0:01:11 Why feedback matters for leadership growth 0:02:20 The fear that prevents honest conversations 0:03:10 Building trust before giving feedback 0:06:35 Making feedback specific and actionable 0:09:00 Asking better questions to receive better feedback 0:11:54 Feedback as a leadership investment 0:16:00 Creating shared vulnerability 0:18:30 Using feedback to help people do their best work Keywords feedback, leadership development, effective leadership, human leadership, employee growth, team trust, communication skills, performance conversations, self-awareness, leadership feedback
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    22 mins
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