
The Transformative Power of Customer Experience
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About this listen
Taking someone over the line from prospect to customer isn’t about what you do, it’s about how you do it - what really sells them is the experience.
In this episode, our hosts share captivating anecdotes about the power of personal connections, the importance of first impressions, and the evolution of understanding customer needs. They delve into how an exceptional brand experience can sway uncertain clients, and why it's vital to prioritize customer satisfaction throughout the entire sales process. So grab your headphones and get ready to discover the secrets of creating remarkable brand experiences.
Connect with Vince: https://www.linkedin.com/in/vince-freeman-55ba152/
Connect with David: https://www.linkedin.com/in/schweisthal/
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.