• Fear vs FOMO: Kantar’s View on AI Adoption in Marketing
    Aug 28 2025

    In this episode of Tech Talks Daily, I speak with Jane Ostler from Kantar, the world’s leading marketing data and analytics company, whose clients include Google, Diageo, AB InBev, Unilever, and Kraft Heinz. Jane brings clarity to a debate often clouded by headlines, explaining why AI should be seen as a creative sparring partner, not a rival. She outlines how Kantar is helping brands balance efficiency with inspiration, and why the best marketing in the years ahead will come from humans and machines working together.

    We explore Kantar’s research into how marketers really feel about AI adoption, uncovering why so many projects stall in pilot phase, and what steps can help teams move from experimentation to execution. Jane also discusses the importance of data quality as the foundation of effective AI, drawing comparisons to the early days of GDPR when oversight and governance first became front of mind.

    From Coca-Cola’s AI-assisted Christmas ads to predictive analytics that help brands allocate budgets with greater confidence, Jane shares examples of where AI is already shaping marketing in ways that might surprise you. She also highlights the importance of cultural nuance in AI-driven campaigns across 90-plus markets, and why transparency, explainability, and human oversight are vital for earning consumer trust.

    Whether you’re a CMO weighing AI strategy, a brand manager experimenting with new tools, or someone curious about how the biggest advertisers are reshaping their playbooks, this conversation with Jane Ostler offers both inspiration and practical guidance. It’s about rethinking AI not as the end of creativity, but as the beginning of a new partnership between data, machines, and human imagination.

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    28 mins
  • AlgoSec on AI, Automation, and the Next Era of Network Management
    Aug 27 2025

    The enterprise network is under pressure like never before. Hybrid environments, cloud migrations, edge deployments, and the sudden surge in AI workloads have made it increasingly difficult to keep application connectivity secure and reliable. The old model of device-by-device, rule-based network management can’t keep up with today’s hyperconnected, API-driven world.

    In this episode of Tech Talks Daily, I sit down with Kyle Wickert, Field Chief Technology Officer at AlgoSec, to discuss the future of network management in the age of platformization. With more than a decade at AlgoSec and years of hands-on experience working with some of the world’s largest enterprises, Kyle brings an unfiltered view of the challenges and opportunities that IT leaders are facing right now.

    We talk about why enterprises are rapidly shifting to platform-based models to simplify network security, but also why that strategy can start to break down when dealing with multi-vendor environments. Kyle explains the fragmentation across cloud, on-prem, and edge infrastructure that keeps CIOs awake at night, and why spreadsheets and manual change processes are still far too common in 2025. He also shares why visibility, intent-based policies, and policy automation are becoming non-negotiable in reducing risk and friction.

    Kyle doesn’t just talk theory. He shares a real-world case study of a European financial institution that automated policy provisioning across firewalls and cloud infrastructure, integrated it with CI/CD pipelines, and reduced its change rejection rate from 25% to 4%. It’s a compelling example of how the right approach to network management can deliver measurable improvements in agility, security, and business satisfaction.

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    23 mins
  • Claroty on Combating Model Poisoning and Adversarial Prompts
    Aug 26 2025

    AI is rapidly becoming part of the healthcare system, powering everything from diagnostic tools and medical devices to patient monitoring and hospital operations. But while the potential is extraordinary, the risks are equally stark. Many hospitals are adopting AI without the safeguards needed to protect patient safety, leaving critical systems exposed to threats that most in the sector have never faced before.

    In this episode of Tech Talks Daily, I speak with Ty Greenhalgh, Healthcare Industry Principal at Claroty, about why healthcare’s AI rush could come at a dangerous cost if security does not keep pace. Ty explains how novel threats like adversarial prompts, model poisoning, and decision manipulation could compromise clinical systems in ways that are very different from traditional cyberattacks. These are not just theoretical scenarios. AI-driven misinformation or manipulated diagnostics could directly impact patient care.

    We explore why the first step for hospitals is building a clear AI asset inventory. Too many organizations are rolling out AI models without knowing where they are deployed, how they interact with other systems, or what risks they introduce. Ty draws parallels with the hasty adoption of electronic health records, which created unforeseen security gaps that still haunt the industry today.

    With regulatory frameworks like the UK’s AI Act and the EU’s AI regulation approaching, Ty stresses that hospitals cannot afford to wait for legislation. Immediate action is needed to implement risk frameworks, strengthen vendor accountability, and integrate real-time monitoring of AI alongside legacy devices. Only then can healthcare organizations gain the trust and resilience needed to safely embrace the benefits of AI.
    This is a timely conversation for leaders across healthcare and cybersecurity. The sector is on the edge of an AI revolution, but the choices made now will determine whether that revolution strengthens patient care or undermines it.

    You can learn more about Claroty’s approach to securing healthcare technology at claroty.com.

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    35 mins
  • From Deliverables to Outcomes: Emergn’s New Playbook for Digital Success
    Aug 25 2025

    In November, Alex Adamopoulos, CEO of Emergn, joined me on Tech Talks Daily to talk about transformation fatigue and why so many well-intentioned change programs leave people drained rather than inspired. This time, he’s back with a sharper question: if traditional transformation is broken, what actually works? His answer is refreshingly direct. Product thinking is strategic thinking, and it belongs everywhere in the enterprise, not just in product teams.

    In our conversation, Alex explains why HR, finance, and even legal teams now need product strategy skills as much as engineers or designers. He introduces Praxis, Emergn’s newly launched platform that rebrands their long-standing VFQ approach and now embeds product thinking across entire organizations. With its AI-powered coach Stella, Praxis is designed to support continuous learning while helping teams make better day-to-day decisions.

    We also discuss why outcomes, not deliverables, have become the accurate measure of digital success. Alex likens it to leaders constantly returning to their boards like entrepreneurs on Shark Tank, demonstrating incremental value before securing the next round of support. This shift in accountability changes how teams plan, learn, and invest.

    Another essential thread is the link between burnout and broken transformation models. Alex recently co-authored a paper with Harvard professor Amy Edmondson on “Breaking the Failure Cycle,” and he shares how adopting a product mindset can help organizations move past fatigue by focusing on outcomes, embracing uncertainty, and avoiding the endless reinvention trap.

    Whether you’re in a global enterprise grappling with AI adoption or a smaller company rethinking strategy, this episode is a reminder that transformation is not a program but a continuous practice. Product thinking offers a practical path forward, one that makes strategy executable, measurable, and, most importantly, sustainable.

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    22 mins
  • 3397: From Wallets to Agents: The Next Chapter for Magic Labs
    Aug 24 2025

    In this episode of Tech Talks Daily, Neil sits down with Sean Li, co-founder and CEO of Magic Labs, to explore the intersection of crypto wallets, artificial intelligence, and the future of autonomous finance.

    Sean shares how Magic Labs has already onboarded over 50 million crypto wallets by pioneering simple login methods using email and SMS. Now, with Magic Newton, Sean is pushing into new territory where AI agents could securely manage digital assets on our behalf. From AI "concierges" executing investment strategies to cryptographic policy engines enforcing trust and control, the vision is clear: a financial internet where humans set the intent and machines handle the execution.

    We discuss the challenges of today’s fragmented crypto experience, how smart wallets and AI could abstract away complexity, and why Sean believes everyone with an email address will eventually have multiple agents acting on their behalf. You'll also hear why he compares this shift to building a digital institution or constitution for autonomous finance.

    Whether you're a developer, investor, or simply crypto-curious, this episode offers a fascinating look at where Web3, AI, and programmable trust may be heading next.

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    40 mins
  • 3396: How Boson Protocol Is Creating the Infrastructure for AI-Driven Trade
    Aug 24 2025

    In this episode of Tech Talks Daily, I’m joined for the third time by Justin Banon, the founder of Boson Protocol. A lot has changed since his last appearance. What started as a bold idea to decentralize e-commerce has now evolved into an ambitious, AI-first infrastructure aiming to redefine how we buy, sell, and interact with value itself.

    Justin walks us through the evolution of Boson. It began as a system for peer-to-peer digital and physical commerce, aiming to remove intermediaries like Amazon from the process. The next step was Fermion, a protocol designed specifically for high-value assets such as luxury goods, fine art, and real estate. Now, Boson is launching the Metasystem, a full-scale framework designed for what Justin calls “agentic commerce,” where AI agents transact on behalf of users.

    We talk about what that future looks like. Imagine an AI that not only shops for you but negotiates, verifies, and settles transactions securely. Justin predicts that in just a few years, these agents will outnumber human buyers and sellers by orders of magnitude. Boson’s mission is to build the decentralized rails for that world while avoiding the centralization traps of today’s tech giants.

    One particularly fascinating moment is our discussion of the Dolce & Gabbana glass suit. Purchased during the last bull run, this million-dollar piece of digital-physical fashion was not just fractionalized through Fermion but transformed into an AI persona called Dolce Lorien. This character now leads a gamified community campaign, rewarding participants with fractional ownership. It’s luxury meets sci-fi, wrapped in Web3 narrative.

    We also dig into what decentralized infrastructure really means for legacy brands. With Fermion, companies can reclaim the secondary market, verify resales, reconnect with past buyers, and turn their customer base into a true community. This isn’t just resale with a twist. It’s a new type of programmable loyalty system.

    Justin shares how AI doesn’t just enable commerce. It also supports his own personal growth. He reveals how he uses tools like ChatGPT and Speechify to create custom audio courses for niche subjects, walking through the woods while absorbing AI-generated masterclass-level insights.

    For those tired of seeing tech platforms control value creation while users are left with little ownership, this episode offers a glimpse of a different future. One where AI works directly for you. One where commerce is flexible, open, and fair. One where the infrastructure is built to stay that way.

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    37 mins
  • 3395: Communication Skills Every Tech Leader Needs
    Aug 23 2025

    What do you do when your technical brilliance doesn’t translate into clear, compelling communication? That’s where Salvatore Manzi comes in. With a background in business communication and a career spent coaching leaders across tech, finance, and global policy, Salvatore helps bold thinkers bring clarity and connection to even the most complex ideas.

    In this episode, we talk about the communication challenges that many technical leaders face—especially when speaking to non-technical stakeholders. Whether you’re leading a product team, presenting in a high-stakes board meeting, or trying to assert your voice in a fast-paced discussion, Salvatore offers practical strategies that go far beyond public speaking tips. His insights are grounded in two decades of real-world experience, from coaching TEDx speakers and United Nations delegates to guiding SVPs through business model pivots and helping raise hundreds of millions in funding.

    We explore how data-driven leaders can use storytelling without compromising accuracy, how to manage energy and presence when nerves kick in, and what leadership looks like when you lean more analytical than charismatic. Salvatore shares a refreshing take on body language, framing it not as performance but as a tool for genuine alignment between your message and your intention.

    We also dig into the nuance of communicating uncertainty—how to be honest and credible without losing influence. For anyone in a technical role looking to lead more effectively, this episode is packed with insight. Salvatore’s mission is to help people speak with clarity and lead with authenticity. After this conversation, you may just find yourself doing both a little differently.

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    29 mins
  • 3394: How Pet Media Group Is Using Tech to Protect Animals and Buyers
    Aug 22 2025

    The global pet industry has long been riddled with problems. From low-welfare breeding practices to online scams, the darker side of pet rehoming often goes unchecked. But what if there was a way to combine animal protection with a sustainable, profitable business model?

    In this episode of Tech Talks Daily, I speak with Axel Lagercrantz, co-founder and CEO of Pet Media Group, the company behind platforms like Pets4Homes in the UK and Lancaster Puppies in the US. Axel shares the story of how two friends with backgrounds in finance and tech came together to rethink what ethical pet ownership and commerce should look like. Since 2018, PMG has been working to remove anonymity and reduce fraud across pet marketplaces by embedding ethical standards directly into their platform’s infrastructure.

    We explore how PMG uses custom-built AI to scan tens of thousands of images every day for signs of mistreatment, as well as to flag suspicious documentation and chat messages. Axel explains why ID verification, device fingerprinting, and real-time fraud detection are essential to maintaining user trust, especially in a high-emotion, high-value market like pets.

    He also talks through the company’s expansion model, which focuses on acquiring local leaders and embedding PMG’s standards from the ground up. With operations now spanning six countries and a 50 percent EBITDA margin, PMG’s approach proves that protecting animals and scaling a business are not mutually exclusive goals.

    What stands out most is Axel’s clarity of purpose. PMG isn’t trying to digitize pet sales for convenience alone. The mission is to create a global infrastructure that prioritizes the welfare of animals and builds lasting trust between buyers and responsible breeders.

    If you care about technology that delivers real-world impact, this conversation will change how you think about one of the most overlooked parts of the digital economy.

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    24 mins