The Savvy Dentist cover art

The Savvy Dentist

The Savvy Dentist

By: Dr Jesse Green
Listen for free

About this listen

Create a dental practice and a business life you love with Dr Jesse Green as he interviews successful dentists, entrepreneurs and athletes . Listen in as guests share their stories, ideas and business techniques that you can take back to your practice to have more patients, more profit and less stress. This is the podcast where great dentistry meets great business. For more free resources visit https://savvydentist.com/Savvy Dentist Economics Management Management & Leadership Marketing Marketing & Sales
Episodes
  • 528. Your Strategic Review for a Stronger 2026
    Dec 23 2025

    As 2025 winds down and the summer holidays approach, Jesse invites you to pause, reflect, and intentionally design the year ahead. In this solo episode, Jesse walks you through a powerful, forward-focused review to help you set clear goals, close open loops, and define what success looks like for you in 2026.

    Whether you’re enjoying downtime or making the most of the financial opportunity this season offers, this episode is your invitation to recharge, realign, and reset. With practical exercises and thoughtful prompts, Jesse helps you move beyond default thinking and build your ideal lifestyle dental practice - one that reflects your vision, values, and version of success.


    In this episode:
    1. [00:00] The importance of rest, reflection, and resetting at year’s end
    2. [00:29] A forward-focused review: Gratitude, pride, and personal wins
    3. [02:56] Learning from challenges: Growth through adversity
    4. [03:35] Clearing mental clutter: The power of closing open loops
    5. [04:35] Vision casting: Defining your ideal 2026 from the future
    6. [05:09] What is a lifestyle business - and how do you build one?
    7. [06:26] Leveraging time: Do more, do less, eliminate
    8. [07:13] Half-time reset: Strategic planning for the rest of the financial year
    9. [08:01] Resetting revenue, profit, and patient metrics
    10. [08:55] Elevating team performance and the patient experience
    11. [09:12] Attracting ideal patients through better marketing
    12. [09:26] Reimagining your role and ideal lifestyle for 2026
    13. [09:53] Designing a business you love - not one you learn to resent.


    • Join the free Savvy Dentist Facebook Group
    • Follow Dr Jesse Green on LinkedIn
    • Visit Savvy Dentist website

    Mentioned in this episode:

    Transformational Training for Dental Practice Teams

    If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist.

    Team Training Bundle Sept 25

    Show More Show Less
    14 mins
  • 527. Why End Game Thinking Is the Ultimate Tool for Leading Through Chaos with Lachie Smart
    Dec 16 2025

    In this episode of the Savvy Dentist Podcast, Jesse is joined by Lachie Smart - entrepreneur, adventurer, medtech CEO, and record-breaking pilot - to explore the mindset behind navigating complexity and leading through chaos.

    At just 18 years old, Lachie became the youngest person to fly solo around the world in a single-engine aircraft. Since then, he’s led a globally distributed medtech company, advised major organisations like Salesforce and McDonald’s on emerging leadership, and sat on NFP boards focused on innovation and national resilience.

    But what underpins all of this? For Lachie, it’s End Game Thinking — the ability to plan with the finish line in mind, while staying adaptable in the face of uncertainty. This conversation is packed with insights on how to lead teams, manage your own mindset, and build resilience for whatever chaos comes next.

    In this episode:
    • [00:00] Introducing Lachie Smart and the story behind his solo world flight
    • [02:20] The mindset shift from “just doing” to thinking with the end game in mind
    • [04:55] Why chaos is inevitable — and what great leaders do about it
    • [07:38] Planning a global flight: dealing with worst-case scenarios
    • [11:00] What End Game Thinking looks like in business and practice ownership
    • [13:35] How to prepare your team for complexity without creating confusion
    • [17:00] The difference between leading through uncertainty vs managing it
    • [20:02] The cost of avoiding hard decisions and the myth of waiting for clarity
    • [22:15] Advice for emerging leaders: start with purpose, not just tactics
    • [25:14] Leadership beyond business: how Lachie applies this thinking across sectors


    Resources and Links:
    • Lachie Smart website
    • Connect with Lachie on LinkedIn
    • Follow Lachie on Instagram
      • Join the free Savvy Dentist Facebook Group
      • Follow Dr Jesse Green on LinkedIn
      • Visit Savvy Dentist website


    Mentioned in this episode:

    Transformational Training for Dental Practice Teams

    If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist.

    Team Training Bundle Sept 25

    Show More Show Less
    45 mins
  • 526. Turning Repeat Visits into Referrals Through the Power of Customer Loyalty with Rob Markey
    Dec 9 2025

    In this episode, Jesse Green is joined by Rob Markey, co-creator of the world-renowned Net Promoter Score (NPS) and co-author of The Ultimate Question 2.0. Together, they explore how dental practices can harness the power of customer loyalty to drive sustainable growth.

    Rob unpacks the differences between satisfaction, loyalty, and advocacy, and explains why emotional commitment, not just repeat visits, defines true loyalty. With practical insights into staff engagement, pricing, patient experience, and reputation-building, this episode is packed with tools for turning your patients into passionate advocates.

    In this episode:
    • [00:01] Why customer loyalty is more than repeat business, and why it matters
    • [04:04] Loyalty vs. satisfaction
    • [08:20] Loyalty, advocacy, and the rare brands that inspire devotion
    • [13:39] Why internal culture and staff advocacy are key to external loyalty
    • [26:24] Jesse’s four-step framework for generating word-of-mouth referrals
    • [28:42] The role of pricing in perceived value and patient expectations
    • [33:04] The “trap” of elevated expectations and how to manage them.

    Resources and Links:
    • Rob Markey website
    • Connect with Rob on LinkedIn
      • Join the free Savvy Dentist Facebook Group
      • Follow Dr Jesse Green on LinkedIn
      • Visit Savvy Dentist website


    Mentioned in this episode:

    Transformational Training for Dental Practice Teams

    If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course. Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch. Want to scale your practice and build a winning team? Click on the link and join the waitlist.

    Team Training Bundle Sept 25

    Show More Show Less
    43 mins
No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.