In this milestone episode of the SHIT YEAH! SHOW, Chris Smith sits down with Sam Case and Tyler Cooke to celebrate the new podcast studio and unpack how Zunzibar and Zunzi's redefine the restaurant industry through innovation, hospitality culture, and next-level guest experiences.

The team dives into the challenges of launching a podcast while growing a brand, the power of building in-house marketing, and why investing in your restaurant team and service industry support creates long-term success. They explore the role of franchise growth, creative branding, and what it means to be a company that leads with purpose-driven hospitality.

Packed with insights on restaurant marketing, franchise development, guest loyalty, and using content to build community, this episode is a must for restaurant operators, founders, and brand builders alike.

In this episode of the SHIT YEAH! SHOW, Chris Smith, and Sam Case sit down with Mark Spurling, a passionate guest, to dive deep into what’s broken and working in the hospitality industry. Mark shares his journey from healthcare to hospitality, how a rocky experience at Zunzibar sparked a deeper conversation, and why the company’s 2.6% service fee and SHIT YEAH! Promise are changing the game for guest satisfaction and team empowerment.

They explore the importance of customer service, restaurant communication systems, and building emotional guest loyalty in today’s crowded and chaotic restaurant landscape. Whether you’re a restaurant operator, franchise owner, or just obsessed with hospitality innovation, this episode offers real insight into how to create raving fans, not just repeat customers.

Artist and entrepreneur Josh Bilkis joins Chris Smith and Sam Case on the SHIT YEAH! SHOW to share how his time in the restaurant industry fueled the launch of his vibrant art brand, Primal Spirit Gallery. From slinging breakfast on River Street to showcasing his work at Zunzibar, Josh dives into the power of guest connection, storytelling, and finding your spirit animal.

This one’s for restaurant pros, creatives, and anyone chasing a passion.
Real talk, big energy, and a little sauce.