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Why Most Leaders Fail at Giving Feedback

Researchers analysed 600+ studies and found that feedback made performance worse 1 in 3 times. Not neutral. Worse.

In this episode, I break down the three specific ways feedback fails and share a simple framework (T-F-F: Timing, Focus, Feedforward) that changes how leaders communicate.

What you will learn:
• Why your brain cannot process feedback under stress
• The difference between feedback that describes behaviour and feedback that attacks identity
• Marshall Goldsmith's feedforward method, tested on 1 million+ leaders

Chapters:
00:00 A Leader's Painful Feedback Mistake
01:41 Why Traditional Feedback Fails
02:52 Feedback Often Makes Things Worse
04:07 Common Ways Feedback Fails
04:21 Story One: The Wrong Moment
06:09 Story Two: The Wrong Target
08:22 Story Three: The Wrong Direction
09:29 Feed Forward vs. Feedback
10:50 The Power of Feed Forward
12:12 The TFF Framework: Timing, Focus, Feed Forward
14:00 What Leaders Should Do Differently
15:02 Recap & Takeaways

Sources:
• Kluger & DeNisi (1996), meta-analysis of 600+ feedback studies
• Buckingham & Goodall, "The Feedback Fallacy" (Harvard Business Review, 2019)
• Marshall Goldsmith, feedforward method
• Center for Creative Leadership, SBI model

New episodes every Tuesday.

Subscribe: @TheRohitGautamShow
Spotify: https://open.spotify.com/show/4mXoZRDramEBOP1nG04GSP?si=01049e20c4b14bd6
Apple Podcasts: https://podcasts.apple.com/gb/podcast/the-rohit-gautam-show/id1523111489

#leadership #feedback #leadershipdevelopment #feedforward #marshallgoldsmith

Disclaimer: The Rohit Gautam Show aims to explore leadership and coaching through diverse perspectives to inspire current and future leaders. The views and opinions expressed by our guests are their own and do not represent the beliefs or positions of the host or the podcast. We encourage open dialogue and respect for varying viewpoints, understanding that every experience shared contributes uniquely to the broader conversation on leadership and personal development.

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🔹 Twitter: https://twitter.com/RohitGautamShow

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Welcome to The Rohit Gautam Show.

Business. Leadership. The Human Mind.

I am Rohit Gautam, a leadership coach with experience working with executives, founders, and teams. For the past few years, I hosted Curiosulus Chronicles, a podcast about leadership and coaching. The questions got bigger. The name could not keep up. So I rebuilt it.

This is what the show is about:

0:00 Why I started this show
0:10 Who I am
0:30 What this show covers
1:00 Who this show is for
1:25 How to get started

What to expect:

Solo episodes (10-15 min): One idea, broken down. No filler.
Conversations (30-45 min): Deep interviews with leaders, founders, coaches, and psychologists.

Disclaimer: Curiosulus Chronicles aims to explore leadership and coaching through diverse perspectives to inspire current and future leaders. The views and opinions expressed by our guests are their own and do not represent the beliefs or positions of the host or the podcast. We encourage open dialogue and respect for varying viewpoints, understanding that every experience shared contributes uniquely to the broader conversation on leadership and personal development.

--
Stay updated with our latest leadership & coaching insights:
📺 Subscribe to Our Channel: https://www.youtube.com/@curiosuluschronicles

Connect with Us Online:
🔹 Instagram: https://www.instagram.com/curiosuluschronicles/
🔸 Facebook: https://www.facebook.com/curiosuluschronicles
🔹 Twitter: https://twitter.com/CuriosulusCPod

Join our community, and let’s grow together!
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Are robots really taking our jobs, or are they just changing how we work? In this episode of Curiosulus Chronicles, host Rohit sits down with Delhi-based CTO Arjun (23+ years across software, data engineering, and AI) to unpack what’s hype, what’s real, and how to future-proof your career.

We break down Arjun’s three-layer framework: Automation → Augmentation → Ideation, and apply it to fundamental roles: resume screening, customer support/BPO, entry-level programming, creative work, blue-collar robotics, and leadership. We also delve into trust & safety, why a data-driven culture matters more than “adding AI,” and offer practical advice for both fresh graduates and mid-career professionals.

What you’ll learn

• The difference between automation (high risk of replacement), augmentation (AI as a power tool), and ideation (human-led strategy).
• Which jobs are most at risk (clerical/BPO, basic coding) and which will grow (multi-disciplinary engineers who can review, test, design, and use AI).
• Why trust, risk, and governance matter as much as raw AI capability.
• How leaders should build a data-driven org (break data silos, invest in data quality, then layer AI/agents).
• Career advice for freshers and the 5–10 year cohort who need to reskill now.

Guest

Arjun, CTO & AI specialist; ex-software engineer, data engineer, consultant, mentor. Recent coursework in quantum computing & machine learning (IISc Bangalore), master’s in Data Science (University of Arizona).

Key takeaways

• Clerical/standardised tasks face the fastest automation; multi-skill, context-aware roles get amplified.
• Engineers who understand requirements, design, testing, and review AI output will thrive.
• Don’t bolt on A, fix your data first (lakes/warehouses, governance, quality).
• Leaders must define the “why” for AI before funding projects.

Links & mentions

• “Frontier models” (e.g., ChatGPT and others)
• Agentic AI & workflow orchestration
• Data lakes/warehouses & breaking data silos

Support the show

If you found this valuable, like, subscribe, and drop your questions in the comments, we’ll cover them in a follow-up episode!

#AI #Jobs #Automation #Augmentation #Leadership #SoftwareEngineering #DataScience #AgenticAI

Disclaimer: The Rohit Gautam Show aims to explore leadership and coaching through diverse perspectives to inspire current and future leaders. The views and opinions expressed by our guests are their own and do not represent the beliefs or positions of the host or the podcast. We encourage open dialogue and respect for varying viewpoints, understanding that every experience shared contributes uniquely to the broader conversation on leadership and personal development.

--
Stay updated with our latest leadership & coaching insights:
📺 Subscribe to Our Channel: https://www.youtube.com/@TheRohitGautamShow

Connect with Us Online:
🔹 Instagram: https://www.instagram.com/TheRohitGautamShow
🔸 Facebook: https://www.facebook.com/curiosuluschronicles
🔹 Twitter: https://twitter.com/RohitGautamShow

Join our community, and let’s grow together!
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