Listening is an essential component of effective communication and is foundational to both building rapport with people and demonstrating emotional intelligence. Being able to listen properly is also a crucial leadership skill. Understanding the stages of the listening process helps us to be better listeners and to improve our listening skills.

Joseph DeVito identified that the listening process consists of five key stages, each playing a crucial role in understanding and interpreting messages.

This podcast looks at the stages in order:

1. Receiving
2. Understanding
3. Evaluating
4. Responding
5. Remembering

You can find out more details in the related article by following this link:
https://therightquestions.co/the-five-steps-of-the-listening-process/

Wherever you are on your leadership journey, whether you are just leading yourself or managing thousands of people, there is always room for growth and improvement.

Here, I will introduce a competency framework to support leaders in their leadership development as well as the five foundational competencies that relate to each level.

You can find out more in the related article by following this link:
therightquestions.co/leadership-skills-the-five-level-competency-framework/

What is the biggest problem that you are facing now, and how should you try to solve it?

Professor Keith Grint identified that there are three key types of problems: tame, critical, and wicked.

His premise was that If you can work out the sort of problem you are dealing with, you can then apply the right leadership style or management approach to solve the problem.

This episode explores each type of problem in turn, with some examples. If you would like further detail then please follow this link to the related article:

https://therightquestions.co/wicked-problems-vs-tame-and-critical-issues/