The Relationship Economy: Chapters 10 & 11
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The Relationship Economy: Chapters 10 & 11
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About this listen
“People will tell you how to close them, all you must do is listen.” Traci Bild
As we close out The Relationship Economy with Chapters 10 and 11, you will understand that emotional connection is what creates customer loyalty, not a discount or overview of your parent company and how great they are! When people visit your senior living, active adult, or multi-family communities the energy you create and that they feel upon walking in along with the way you make them feel is what leads to moved in residents.
Want to discuss strategy with Traci and Jennifer? Get a plan in place to finish the year strong.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.