
The Process Of Finding, Telling And Managing A Brand’s True Story
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This episode explains that brand storytelling is a crucial strategy for market differentiation and connection. It outlines a three-part process, beginning with finding a brand's authentic truth by understanding its origins, mission, and values, often by exploring the founder's motivations. Next, it emphasizes telling this story effectively and consistently across all platforms, using appropriate visuals, tone, and language to resonate with the target audience. Finally, it highlights the importance of managing the brand's story through ongoing vigilance and adaptability, which includes ensuring internal alignment among employees, engaging with consumers to incorporate their feedback, and evolving the narrative while staying true to core values. This continuous process of finding, telling, and managing a brand's true story is essential for building loyalty and achieving success.